Top 8 Online Live Chat Tools / Software to Use in your Website

Have you ever noticed a “Live Chat” button while visiting any website? Or maybe a small box suddenly popped out from the bottom corner to letting you know that an agent from that site is available live to help you with any of your queries? Although you may not feel to use these live chat sessions often, but this will surely grab your attention all time. Also, in general cases, this makes you confident about the website and their service. Several previous studies show us that the live chat option helps to increase the conversion rate of any website enormously. …

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10 Best Practices for Conducting Engaging Webinars

Webinars, in plain words, are known as online seminars. It is the smart and cost effective way to conduct a seminar. Instead on normal seminars, it is very much budget-friendly. And so it is very much helpful for non-profitable organizations and also for those organizations that are running out of funds. Another best part of a Webinar is it can easily wipe all geographical boundaries and help you to conduct your seminar globally. Although there are lots of advantages of Webinars, the critical part is the user engagement. You have to make sure to make it engaging so most of …

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Chatbots: The Future of Business Marketing

A Chatbot is a kind of conversation software that can communicate with humans using its artificial intelligence. It could be a typed, non-verbal, or spoken conversation embedded within a mobile app or website.  In most of the cases, it cannot work without a proper Internet connection. Nowadays, it is quite popular among smartphone users, thus, Chatbots are undoubtedly the future of business marketing. These bots are not a new advancement in the area of AI. Many companies like Twitter, Skype, Kik, etc., have tried their hands in this direction, but they did not get the expected results due to glitches …

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Why you should use Live Chat for your eCommerce Website?

As a website owner, you are certainly aware of the fact that user experience is one of the most important things that can improve your business, especially when it comes to eCommerce websites. Providing your customers with the best user experience can not only offer them better support and make them more engaged in your brand, but it can also help you drive more conversions and increase your sales, ultimately helping you expand your business. Incorporating live chat into your eCommerce website can benefit your business in a number of ways. Live chat is growing in popularity at a very …

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