Extension Name: RS-Monials | From: ChiBin
ChiBin: I have a problem where I write a testimonial in Chinese language. However, once submitted, the text is changed to ?????????. It had been tested with different computers and browsers. I can view Chinese language in any other website. Anything i can do to get Chinese testimonial displayed correctly?
Support Team: Thanks for your email. We think you need to change the “Collation” of your database table called “jos_rsmonials”. For this you need to access your database and need to do the needful. If you are not sure then please ask your web developer to do the same. Or if you wish we can also help you in this regards.
ChiBin: Thanks for your feedback. I have fixed it. Just for sharing if any others have this issue.
In my case, changing “Collation” for database via database table setting can’t solved the problem. What I did was alter it using sql query ” ALTER TABLE tablename CONVERT TO CHARACTER SET utf8 ”
This solved the problem. Thanks again for your assist.