FAQ – RSMonials (admin email don’t work)

Extension Name: RS-Monials | From: nikos

Subject: admin email don’t work

nikos: Hi, i installed ver 1.5.3 rsmonial in joomla 1.5 but it doen’t sent the information mail to admin that there is a new post. I have set the “admin_email”

Support Team: Thanks for your email. You can find there is another option at the end called “admin_email_alert“. You need to set this one to “true” to get the email alert. There may be a second page of settings, please check the bottom section of settings page.

nikos: OK it works! Thanks a lot

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Article Published by Souvik

SouvikWeb Developer & SEO Specialist with 15+ years of experience in Open Source Web Development specialized in Joomla & WordPress development. He is also the moderator of this blog "RS Web Solutions".

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49 thoughts on “FAQ – RSMonials (admin email don’t work)

    • If you set “admin_email” & “admin_email_alert” correctly and still not getting email, please check the email configuration (under Global Configuration of Joomla admin) of your website is correct or not. You can also check the other emails of Joomla is working or not (like Joomla contact form, new user registration etc).

  1. Good afternoon.
    I did not find the admin_email_alert option. Thus I am not receiving email of new testimonies on the site. I’m using version 2.0 for Joomla 2.5.

    • On the RSMonials Settings page, at the bottom, check there is a pagination drop-down available or not. If yes, then you may need to choose “Page 2” from that drop-down. Then the next page with some additional settings will display.

  2. Hi Souvik,

    I’m using your RSMonials but I can not find the right code to change the background colour of the input fields. Can you help me?

    Color is perfect when the cursor is in the field (so fild is active) but when it’s not active it’s hard so see (background is 2b2b2b @ my page).

    Hope you can help me.

    regards from germany

    • It’s me again…

      sorry – I found it. It was in the global settings of my theme… I do not use any other input boxes…

      Thanks anyway for this greade module!

  3. Hi Souvik,

    After installing RSMonials 1.5.3 on Joomla! 1.5, I received “HTTP 500 Internal Service Error”. Any suggestions?

    • We are very sorry, but we do not understand the problem. Can you please clear it once? Sorry for our poor understanding.

  4. When RS scroller module is enabled my web pages loading time slows and when it is loaded the page seems to be constantly refreshing. I had to switch the extension off to get my site speed up. Otherwise I thought I had found the ideal module as everything else was great re this extension

  5. Hi. Great component, thanks
    I am having one issue: Emails aren’t being sent when a new testimonial is posted. I set the admin email and have set alerts to true. Is there anything else I need to check? I’m using Joomla Version 1.5.25 and version 1.5.3 of RSmonials. Would having the auto approval set to true have anything to do with it?


  6. Hi, Souvik,
    Absolutely excellent component. Stuck on a seemingly minor issue though. Where can I change the text colour of the entered text. Text entered anywhere other than the Comment text area is white, and therefore invisible. http://jacktest3.co.uk/


    • Go to “Joomla Admin Panel” => “Components” => “RSMonials” => “CSS File”. Then edit the css file and find one css class called “.RSWS_form_input”. Change the color here. Here is a sample code:

      .RSWS_form_input { width:80%; color: #000000; }

  7. I installed RSMonials but I can’t figure out how it is possible to enter testemonials in Front End. Can you help?

  8. Hi,

    Can you tell me how I can change the green text that shows after submission of the testimonial that says…

    “Thank you for posting your valuable comments. We will review and publish it very soon.”

    My website is blue so that is unreadable. I would like to make it white because I decided that this is the best module for me to do testimonials on my site.


  9. Hello,
    I installed the component, I followed step by step installation and configuration steps and so far everything is ok. I have a problem, add a testimonial after just disappears completely and gives me error 404 component can not be found. If I uninstall and reinstall reappears. Can you help with this problem? Use this component to version and a theme from IceTheme. Thanks in advance

    • As our free version contains some encrypted code, may be your server’s antivirus program treating this as a virus. So please add RSMonials to the safe list of your server’s antivirus program. This will solve the issue.

  10. I just want to ask, why rsForm does not show up, even though in settings the show_form as parameter name is set to true to display this form.

    • We already planned to release a version for Joomla 2.5. But due to current project work pressure it is getting delayed. But we will surely try to release it ASAP.

      • I have used your RS-Monials on other sites and i love it! I am Very Very anxious to see this extension for Joomla 2.5!!!!! Please! its a shame to not have it!

          • I also am very interested in a 2.5 version. I have used the 1.5 version for quite some time and it is the best testimonial component out there Is there any word on whether or not a 2.5 version is coming?

  11. Hi,

    I installed RSMonials but I can’t figure out how it is possible to enter testemonials in Front End.
    Can you help?


  12. Hi Souvik,

    Great component, thank you very much. I would have one question (I might have missed something), is there any way to enable to show the date when the testimonial was posted?


    • By default it is enabled. However in the RSMonials settings (display settings) section there is an option to show/hide this. Please check it.


    • That was a long time ago (24 Apr 2009), our RSMonials version 1.5.1 suffered on this problem. But we corrected all errors from our latest version 1.5.2 and 1.5.3. Now it is totally free from vulnerabilities, you can see our extension is again approved and published in Joomla Extension Directory (JED) also.