FSSAI Takes Action Against Swiggy Instamart Amid Compliance Issues
NEW DELHI: The Food Safety and Standards Authority of India (FSSAI) has issued nine notices to Swiggy Instamart, following a spate of consumer grievances citing breaches of the Food Safety and Standards Act, 2006. This announcement was reported by ANI on Saturday.
This regulatory action arrives on the heels of Swiggy’s recent disclosure of having received a prohibition order from FSSAI concerning its food ordering and delivery platform, Toing, primarily related to discrepancies in the updating of its FSSAI licence details.
In a regulatory disclosure made on Friday, Swiggy reassured stakeholders that the matter at hand does not implicate any food safety issues and has been amicably resolved, subsequent to the acquisition of a revised FSSAI licence dated July 9, 2026.
Swiggy’s filing stated: “This is to inform that Swiggy Limited had received a Prohibition Order dated July 6, 2026, from the Food Safety and Standards Authority of India regarding the Company’s food ordering and delivery platform/application Toing.”
The order was issued by the FSSAI’s Designated Officer in Karnataka, who sought clarification concerning the Toing platform and specific licence-related particulars.
Swiggy characterized the concerns as administrative, emphasizing that they pertain solely to the update of licence information.
The company further indicated that this issue is anticipated to have no significant financial repercussions for its operations or fiscal stance, and it reported that no monetary penalties have been levied.
The notices directed at Swiggy Instamart are symptomatic of a larger initiative by the food safety regulator targeting companies for purported breaches related to food safety, labelling, and advertising standards.
Earlier this week, FSSAI also issued notices to manufacturers of alcoholic beverages over allegations of unauthorized flavorings, misleading age-related claims, and non-adherence to disclosure requirements as stipulated under the Food Safety and Standards (Alcoholic Beverages) Regulations, 2018.
Moreover, the regulator recently addressed Lotte India, Ferns N Petals, and Kubera Foods regarding deceptive claims and labelling infractions, urging each to elucidate within a seven-day window why punitive actions should not be initiated under the Food Safety and Standards Act, 2006.
Among the transgressions cited by FSSAI were misleading claims such as “100 per cent vegetarian,” “100 per cent natural,” “premium chocolate,” “fresh,” and “no preservatives,” in addition to incorrect nutritional disclosures, insufficient ingredient listings, and the use of non-compliant labels.
FSSAI had also issued notifications last week to various beverage companies for allegedly misbranding their products as “energy drinks,” and to Heritage Foods regarding claims tied to its “fresh paneer” product.
The regulatory body’s recent enforcement actions stem from consumer complaints as well as suo motu cognizance, as part of its ongoing endeavor to bolster compliance and safeguard consumer interests.
Source link: Timesofindia.indiatimes.com.
