Apple’s iPhone Duo Faces Display Cracking Issues Shortly After Launch
Just days following its much-anticipated worldwide debut, Apple’s first foldable smartphone, the iPhone Duo, is confronting a considerable predicament, as numerous users report cracks developing in the inner display along the hinge.
In light of these rising apprehensions, Apple has officially addressed the matter, instructing affected customers to connect with AppleCare for a device replacement.
Unveiled during an Apple event on September 9, 2026, and released on October 23, 2026, the iPhone Duo was heralded as a pioneering entry into the foldable smartphone arena, merging a compact structure with an expansive 7.6-inch Super Retina XDR inner display.
However, reports of cracking screens have proliferated across social media platforms and online forums like Reddit, prompting some users to dub the issue “Crackgate.” iPhone Duo: Display Deficiencies Along Hinge Following Launch.
Apple’s Response and User Accounts
In a statement to 9to5Mac, Apple acknowledged the situation. “The initial reception to the iPhone Duo from early adopters has been overwhelmingly positive, and we are thrilled to see developers swiftly adapting their apps to leverage its unique form factor,” the company elaborated.
“We are aware of an issue affecting the inner display on a limited number of iPhone Duo units. Users facing difficulties with their iPhone Duo display should reach out to AppleCare for a replacement.”
Notably, Apple has emphasized that customers do not require an AppleCare+ plan to qualify for a replacement concerning this specific display defect.
Affected users have reported that cracks manifest along the crease of the inner screen, often accompanied by a distinct crunching noise when unfolding the device.
Additional malfunctions, such as white patches or stuck pixels, have also been observed. Although the precise magnitude of the issue remains ambiguous, these defects have been reported to arise swiftly after device activation, with some users encountering cracks during the initial setup phase.
Possible Origins and Industry Context
Experts and repair analysts, including those from iFixit, suggest that a malfunctioning hinge component may be the root cause, potentially exerting excessive pressure on the pliable display.
This situation underscores the intricate complexities and durability challenges that accompany foldable display technology—a domain where competitors such as Samsung and Google have invested years in refining their models.
The iPhone Duo showcases a 7.6-inch Super Retina XDR inner display with a nano-texture finish, complemented by a 5.4-inch Super Retina XDR OLED outer display.
It is engineered with the Apple A20 Pro chipset and operates on iOS 27.2. Weighing in at 254 grams, the device flaunts a sophisticated design aimed at minimizing crease visibility, also incorporating a replaceable cover layer on the folding screen to preserve its aesthetic over time.
Consequences for Indian Consumers
In the Indian market, where the iPhone Duo launched concurrently with its global rollout on October 23, 2026, Apple noted “nothing short of extraordinary” demand, with pre-orders selling out swiftly and delivery timelines stretching into early 2027.
While the starting price in the United States was around $2,000, details regarding specific pricing for all variants in India are accessible through official channels. Vivo Y600 with 10,000mAh Battery Set to Launch on October 30.
This prompt reaction from Apple, providing direct replacements without the necessity of an AppleCare+ plan, constitutes a vital measure in bolstering customer confidence in its innovative, albeit fledgling, foldable technology.
Users in India confronting issues are urged to connect with AppleCare directly to address any concerns surrounding display integrity.
Source link: Latestly.com.
