Customer Receives Stone Tile Instead of Samsung Galaxy Fold 7
In an astonishing incident, an Amazon customer based in Bengaluru ordered a Samsung Galaxy Fold 7 foldable smartphone priced at INR 1,86,999, only to receive a stone tile within the package.
A viral video showcasing this unusual swap was shared on X by Deepak Bopanna (@dpkBopanna). According to the clip, the tech aficionado received a refund from Amazon, yet an FIR has been lodged, prompting a police investigation into the matter.
Unboxing Video Chronicles the Bizarre Exchange
Bopanna’s video vividly depicts the unboxing process as the customer reveals the contents of the sealed package. This documentation has proved crucial; without it, securing a refund could have posed significant difficulties. Amazon has also initiated an internal investigation to scrutinize the incident further.
Amazon Advises Caution in Customer Communications
The retail giant has urged the affected user to send a direct message for additional assistance while advising them not to disclose any personal information during their communications. The company’s social media response underscores its commitment to addressing customer concerns promptly.
Public Reactions to the Incident
The shocking nature of this exchange elicited a mixed bag of responses from netizens, who expressed varying sentiments regarding the security and reliability of online purchases.
Investigation Underway
- FIR filed against unidentified parties
- Amazon is conducting an internal review
- The customer documented the unboxing for evidence
Source link: Latestly.com.
