ATLANTA, Nov. 18, 2025
Delta Cargo, the air freight sector of Delta Air Lines, has successfully deployed IBS Software’s comprehensive iCargo product suite as part of its ambitious digital transformation initiative.
Transitioning from a nearly three-decade-old legacy system, Delta Cargo has embraced the iCargo platform, modernizing its operations at 252 cargo stations across the globe and markedly enhancing the user experience for over 6,500 personnel. Delta Cargo transforms operations with IBS Software’s iCargo solution
Delta Cargo plays a pivotal role in the realm of international logistics. The movement of diverse cargo—including life-saving medications, fresh blooms, and seasonal produce—witnessed Delta Cargo facilitating over 11 million shipments in 2024.
The integration of the iCargo platform promises to fortify Delta’s world-class service with optimized operational efficiency, enriched customer interaction, and enhanced collaborative efforts.
This digital transformation phase enables the use of modern technological tools like iCargo, which unlocks innovation in a digitized framework, offering real-time, seamless interactions with partners and streamlined management of shipment data.
The iCargo platform is based on a modern, singular cloud architecture, enabling global teams to take advantage of standardized processes, automated workflows, and task management functionalities, ultimately boosting productivity.
By minimizing errors, expediting turnaround times, and integrating multiple systems for enhanced cost efficiencies, Delta Cargo is poised to offer a refined operational process along with an improved customer journey.
The iCargo implementation encompasses crucial modules, including terminal functionality, truck dock oversight, customs and security protocols, and a specialized approach to premium shipment handling.
Vishal Bhatnagar, Managing Director of Cargo Operations, Delta Cargo, stated, “Our collaboration with IBS Software marks a crucial advancement in facilitating customer transactions with Delta Cargo. The implementation of iCargo establishes a robust foundation for elevating our operational speed, reliability, and transparency, while equipping our teams with sophisticated tools to enhance customer service.”
Radhesh Menon, Vice President & Head of Strategy & Product Management, Cargo & Logistics Solutions, IBS Software, remarked, “Executing a complex migration across various phases, regions, and stations has been a commendable orchestration by our team. We are thrilled to witness the successful deployment of iCargo with an innovative partner like Delta Cargo.
Their strategic transformation journey, accelerated by iCargo, will be fundamental for adopting paperless, digital methodologies while enhancing business evolution through cutting-edge technologies such as data analytics and artificial intelligence.”
The strategic collaboration with Delta Cargo underscores IBS Software’s leadership in delivering digital solutions within the air cargo sector, thus solidifying its position in the Americas.
About Delta Cargo
Delta Cargo, part of Delta Air Lines, provides trusted logistics solutions through a preeminent global network that services over 290 destinations and transports more than 11 million cargo items in 2024.
Their comprehensive service offerings include timely delivery of pharmaceuticals, organs for transplant, fresh flowers, seasonal goods, and e-commerce shipments.
The commitment to excellence is evident through around-the-clock monitoring, specialized handling for temperature-sensitive and high-value cargo, and robust global partnerships, reinforcing Delta Cargo’s operational proficiency and innovative spirit in connecting commerce and communities.
About IBS Software
IBS Software stands as a leading provider of SaaS solutions across the global travel industry, managing essential operations for clientele in aviation, tour & cruise, hospitality, and energy sectors.
Its aviation solutions encompass fleet and crew management, aircraft maintenance, passenger services, loyalty programs, and air cargo oversight.
For the hospitality industry, IBS offers a unified, cloud-native platform designed for hotels and travel agents, including reservation systems, property management, and distribution.
The breadth of IBS’s expertise ensures effective management in logistics planning, operations, and accommodation across various sectors.
Source link: Sg.finance.yahoo.com.
