EXCLUSIVE: JB Hi-Fi Cuts Ties with Underperforming Smartphone Brands

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JB Hi-Fi Discontinues HMD Global Smartphone Brands

JB Hi-Fi has announced the cessation of HMD Global smartphone brands, informing customers that the brand has been officially discontinued. Remaining inventory will be sold off from warehouse supplies, as noted by multiple reliable sources.

This decision significantly diminishes HMD Global’s presence in the Australian market, particularly troubling given that the UK-based company had only recently established itself here through the licensed Nokia brand.

Shortly thereafter, it made the contentious choice to shift toward its own economically priced HMD-branded Android devices.

Structural Challenges

The difficulties faced by HMD in Australia were deeply rooted. The company was undermined by a lack of financial support and insufficient investment in external marketing.

Despite spending considerable sums on dubious branding initiatives prior to introducing HMD Android products, it opted for a strategy reliant on inexpensive public relations and retailer incentives—neither of which generated significant traction in a market dominated by well-funded competitors.

As a result, HMD found itself at a disadvantage against major players such as Motorola, Samsung, and Oppo, all of whom were making substantial investments to capture the Australian Android market.

Attempts to appeal to consumers through gimmicks—like DIY smartphone repairs, sustainability initiatives, and the ill-favored Barbie flip phone—failed to resonate with an audience already familiar with the established reputations of Motorola and its ilk.

Leadership Departure

Brenden Folitarik, center, at a previous HMD launch event

The brand has also experienced considerable leadership turnover. Notably, Brenden Folitarik—who previously served as the head of HMD in Australia after transitioning from TCL Mobile—departed in mid-2025.

His LinkedIn profile continues to list his affiliation with HMD, suggesting a complex narrative around his departure.

Former global marketing director Lars Silberbauer has also left the company, and this recurring shift in management raises concerns about the brand’s strategic partnerships, including the controversial Barbie Flip Phone collaboration.

The Nokia License Gamble

Founded in 2016 by ex-Nokia executives, HMD acquired the handset division previously sold to Microsoft in 2014 and secured a licensing agreement to market phones under the Nokia brand.

Initially, this agreement extended for ten years, enabling Nokia to collect royalty fees for brand and patent usage.

However, in August 2023, the two entities restructured the agreement, shortening HMD’s exclusive license until March 2026, with Nokia appearing disinterested in pursuing a new smartphone license partner.

The crux of HMD’s plight lies in its belief that creating a proprietary brand would yield greater profitability than continuing to pay Nokia royalties.

This strategy has faltered dramatically—by 2025, HMD had ceased production of all Nokia-branded smartphones, even discontinuing the rugged XR21 model, while Nokia phones vanished from European shelves by late 2024 due to diminishing stock. The home region abandoned the legacy brand before others.

Profitability via Contraction

Significantly, HMD has refrained from publishing any global financial data since its exit from the Nokia brand.

While it asserts that it has achieved ten consecutive quarters of profitability, this suggests a narrative of cost-cutting and a retreat toward ultra-low-cost feature phones rather than any genuine growth.

The company has not released flagship devices for several years, acknowledging that an $800 premium phone would not be viable, and instead focused on sub-$500 models that compete unfavorably against established brands.

This lack of investment culminated in a total withdrawal from the pivotal U.S. market in July 2025, with the company rapidly shutting down its U.S. website.

Management attributed this move to a “challenging geopolitical and economic environment,” with tariffs being a likely impediment given the company’s pricing strategy.

Only four HMD-branded devices had ever been made available in the U.S., and this exit was accompanied by layoffs.

Remaining Market Presence

The markets that now remain for HMD primarily consist of emerging markets focusing on feature phones and device financing, with India emerging as the key territory for this low-end value brand.

HMD is currently expanding Softlock—its in-house device locking and financing platform—while its upcoming 2026 features will include video calling via feature phones, chat functionalities, and blockchain-based international money transfers, with a launch targeted for India.

A sign with the word Market is mounted on a black frame against a red brick wall.

For developed markets like Australia, however, HMD is left with a negligible product portfolio and a brand license in decline.

Retailers now face the pressing question of whether it remains worthwhile to continue offering diminished HMD and Nokia stock in their inventory.

Source link: Channelnews.com.au.

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Reported By

Neil Hemmings

I'm Neil Hemmings from Anaheim, CA, with an Associate of Science in Computer Science from Diablo Valley College. As Senior Tech Associate and Content Manager at RS Web Solutions, I write about AI, gadgets, cybersecurity, and apps – sharing hands-on reviews, tutorials, and practical tech insights.
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