India’s Commerce Minister Critiques E-Commerce Giants for Predatory Pricing
NEW DELHI (Reuters) – In a pointed address, India’s Commerce Minister has leveled accusations against Amazon and other e-commerce titans, alleging that their pricing strategies are detrimental and asserting that the meteoric rise of the sector should not jeopardize the livelihoods of countless brick-and-mortar establishments nationwide.
Amazon and Walmart’s Flipkart have fundamentally altered India’s retail dynamics in recent years, channeling substantial investments into their operations to attract consumers with enticing discounts and deals.
Current Indian regulations stipulate that Amazon and Flipkart are prohibited from direct retailing, functioning instead as marketplaces where other vendors market their wares.
Nonetheless, small retailers have frequently claimed that these regulations are circumvented through convoluted corporate structures.
Minister Piyush Goyal specifically highlighted Amazon’s operational methods during an event in New Delhi, suggesting that the corporation’s investments in India have often been deployed to mask financial losses.
Notably, Goyal refrained from providing tangible evidence to substantiate his claims.
“When Amazon proclaims an investment of a billion dollars in India, celebrated by many, we tend to overlook the underlying narrative: this capital is not ostensibly directed towards enhancing services,” Goyal remarked, omitting any reference to other competitors.
He further queried, “Does the notion of losses not evoke thoughts of predatory pricing? After all, they are not permitted to engage in direct sales to consumers,” he added.
Neither Amazon nor Flipkart has issued a response to requests for commentary.
In June of last year, Amazon announced plans to escalate its investment in India to $26 billion by 2030, which includes expansions in its cloud services. The company is also aiming to facilitate merchandise exports totaling $20 billion from India by 2025.
Goyal has a history of publicly critiquing American e-commerce giants. In 2021, he accused such companies of leveraging their scale and access to expansive reservoirs of low-cost capital, which, he argued, negatively impacts local mom-and-pop shops and results in blatant law violations.
A 2021 Reuters investigative report revealed that Amazon’s internal communications indicated the company facilitated the success of a select group of sellers on its Indian platform, providing them with discounted fees and aiding them in evading foreign investment restrictions.
At that time, Amazon asserted its confidence in adhering to local laws and denied extending preferential treatment to any seller.

However, it was subsequently announced that two major sellers facing these allegations would cease operations on the platform.
“They establish entities… and when exposed, they begin to dissolve these entities,” Goyal commented on Wednesday.
Both Amazon and Flipkart are also entangled in an ongoing antitrust investigation in India, although they firmly deny any malfeasance.
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