Small Business

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8 Tips to Improve Customer Service on Your WordPress Website

When you think of a great customer service experience, you’re probably imagining a helpful salesperson. They greet you as soon as you walk into the store, they’re willing and ready to assist you with anything you need, and perhaps they’re doing something memorable. Maybe they offer you a bottle of water, give you an unexpected discount, or even a free gift. This type of customer service is provided by businesses that know the value of their clientele, such as Tiffany & Co. or Bloomingdale’s. They know that great customer service experiences will keep their customers happy and coming back for …

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6 Common Myths About Starting A Shopify eCommerce Store

We live in an era of digitalization and people have slowly got used to technology so much. People are enjoying the digital era to the fullest. Let me tell you that during the digital era, one of the businesses that has boomed so much is E-commerce. Yes, you heard that right! In this digital era, people are no more thrilled by the idea of retail shopping. Why waste your time roaming outside, when you can shop sitting at home in front of your desktop, with multiple options to choose from! However, the question here is how to distinguish yourself and …

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SEO Benefits of Having Strong Social Media Presence for Businesses

Social media is much more than having an online presence. It comes with a host of benefits starting from brand recognition, marketing, advertising, to customer service. What about SEO benefits? Experts say the relationship between social media and SEO is complicated. Let’s explore that in detail. Does Social Media Benefit Your SEO Effort? A few years ago, nobody could have guessed what social media would become. Facebook is the ultimate social media superpower. Instagram has 700 million users, MySpace no longer exists and Google algorithms have changed. Since the social media landscape has changed, so has the relationship between a …

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7 Reasons to Why Do You Really Need A Website for Small Business

Are you that business owner who is doubting about having a website for a business with thoughts like — “I have enough customers”, “I am satisfied with my local & offline presence”, “Why to pay…when I can get the website for free”. Long story short, yes you do need a website no matter what size, intensity, or product/service-based business you own. You do need a website, but a really good one! With professional design & UX, rich attributes that could trigger your leads & sales, tempt people to come over and over again and create a brand story totally different …

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Lead Generation for Small Business Owners During Coronavirus Outbreak

As of now, significant changes are occurring in the world, one of which is the Coronavirus pandemic. It’s no secret that it will leave some long-term impacts on the global economy and businesses. During this time of uncertainty, it’s a struggle to stay calm and focused. However, we must remember that we will come out of this test, stronger and wiser than ever. It’s crucial to remain vigilant and driven so that businesses cannot just survive but thrive in non-favorable conditions. A few modifications and tweaks in your business strategy can go a long way as long as you’re ready …

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What is C-SCRM and Why would You Need it in your Business?

The digital world is evolving at a high pace and with its development, cyber risk management is becoming more challenging. Since modern businesses can hardly stay away from technologies, cybersecurity has become one of their main concerns. To protect the company from cyber threats, experts recommend using a systematic approach that would cover each ongoing process and each used tech product. It is advisable to examine and analyze each component of the company’s IT infrastructure. Highly useful is software composition analysis that gives a clear vision of what open source components are being brought into the company’s usage. On the …

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How to Choose the Right Internet Hardware for Your Office?

The shift from analog to digital is no longer news. Resultantly, there’s a bunch of telecommunication hardware options today than ever. While having several alternatives to choose from sounds great, navigating through the truckload of available options and reviews often leaves one confused. Sadly, too often, many businesses invest hugely in internet hardware in their office that does not meet their business needs. If you’re not sure the right internet hardware for your office, follow this guide closely before you go shopping. That said, your office size and layout, as well as data needs, are typical to consider. Your network’s …

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Modern B2B Website Design Tricks to Make it Successful in 2020

Time flies. 2020 has knocked on the door which means it is high time to initiate the process of reinvigorating your B2B website to meet the new demands and trends of web design. Well, it does not necessarily mean you have to start everything from scratch. But incorporating a few changes here and there and making it modern can do the trick. In this article, I am going to bring your attention to some of the smart B2B website design tricks so that you can achieve an excellent business outcome. Your B2B Website Design Needs Close Attention – Why? In …

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Bitdefender Small Office Security Software for Small Business

Review of Bitdefender Small Office Security Software for Small Business

Are you a small business owner who has just started accumulating a chunk of loyal customers? Then simply imagine losing financial data or personal information of your customers may create the level of damage to your business. Your security software may be efficient in detecting viruses but it can’t handle malware, ransomware, rootkits, keyloggers, spyware, and other critical pieces of viruses. This is where the next generation product like Bitdefender Small Office Security Software comes for your rescue. Go through the following review to know all the unique features of this product that separates it from other security tools available in …

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Do You Want to Start & Run a Successful Business? Here Are Some Tips!

The modern-day business is totally different from what commerce used to practice five decades ago. For instance, e-commerce is now taking over the physical business, as most online stores tend to reap more than physical ones. In fact, you cannot run a successful business without an internet presence lest you want to remain stagnant without growth. In other words, the internet is bringing revolutionary changes to business and office practice. Starting a successful business can be quite challenging, let alone running one, especially if you are a newbie. Most people have this notion that running a business is about sitting …

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