eCommerce Tips: 10 Incredible Ways to Satisfy an Upset Customer
When Joyce received a defective product from an online shopping site, she was completely taken aback. It was supposed to be a birthday gift for her nephew. The day after the delivery, she decided to raise her grievances to the customer relations of the shopping site. The point of sharing this story is to emphasize the fact that customers are the driving force for the success of any business. While running your business, it is quite possible that you will encounter many upset consumers like Joyce. Are you clueless about strategies to turn their frustration into satisfaction? Read this post …
Continue Reading…eCommerce Tips: 10 Incredible Ways to Satisfy an Upset Customer