Customer Client Relationship

Top 7 Tips to Become a Boss on Client Relationship Management (CRM)

The growth of your business is directly proportional to the increase of satisfied customers. Your business grows if you can manage to make your client’s happy with the end result. The core to your success relies on bringing new customers and converting them to your repeated customers. Here comes the term Client Relationship Management, in short CRM. If you want to become more confident to mastering in client relationship management, stay with me until the end of this article. Here I am going to share seven tips which can be crucial steps to become the boss in the relationship management … Continue Reading…

TestLodge Review - an Online Test Case Management Tool

TestLodge Review – an Online Test Case Management Tool

TestLodge is a popular online test case management tool to manage test plans, cases, requirements, and the running of multiple tests. With the help of this tool, you can store, organize, execute and view test reports. TestLodge is a simple tool to use. The easy to use interface makes it stand out from the other tools in the market. TestLodge is targeted at users such as freelancers, small business concerns and similar. What is a Test Case Management Tool? If you are not aware of the term test management tool, let me explain the basic concept. Test Management tools store … Continue Reading…

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Workflow vs BPM: Which is the Best Business Automation Tool?

A business owner sets up an organization to create a unique brand value in its specific niche. For the desired organizational goals, you need to follow some robust measures that will take the visibility and popularity of your business to the next level. You should think out the ways to improve your firm’s efficiency and productivity using advanced technologies. Therefore, most of the businesses are making the use of Workflow automation and Business Process Management software that will help them reduce inefficiency, redundancy, and production cost to a great extent.  Although both the technologies serve the same purpose, they are … Continue Reading…

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10 Great & Useful Career Resources to Kick Start Your IT Career

So you are fresh out of campus as an IT student and putting your foot into the job market. Just like any other career, it is always very hard to adjust to the job market. It goes without saying that IT market, in particular, is thronged with incredible professionals. This will make it even harder for any newbie to cope with the market trends. However, there are resources in place to help any fresh professional successful in their IT career. In this article, I am going to spell out 10 great career resources that will help you kick start your … Continue Reading…

7 Common Project Management Mistakes you should Avoid

Every year many creative entrepreneurs or a small team of creative individuals starts their own business to find a way to grow them as a large scale business owner for futures. But more than 90% of them fail to convert their goal and only a few succeeds to go to the next level. Do you know why? In most of the cases, the failure comes as they fail to satisfy their clients and don’t able to create a good customer base. For any kind of business, the happy and satisfied customers are the main base towards success. Completing the projects … Continue Reading…

Call Center Challenges

Call Center Challenges: 5 Challenges Faced in a Call Center Environment

Challenges are ideas that turn into milestones when accepted in favorable time and space and they can only be seen as promising prospects if our preparedness matches the intensity of the challenges. Despite the fact that the call volume is increasing exponentially day by day, call centers have evolved through tough circumstances and have assured an efficient customer satisfaction with the utilization of the available tools like call center software, predictive dialer, VoIP calls, virtual call center, and much more. Let’s look at the challenging scenario and understand how they can be overcome. 1. Call Volume Demands: Needs an Efficient … Continue Reading…

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Monitor your Business Performance (KPIs) using Business Dashboard

In today’s article, we will actually know about how we can monitor our business performance. If you are running a business, you may hear the term KPI. KPI means Key Performance Indicator. This is a type of measurement that can evaluate the different type of performance of your business. Many organizations provide easy to use online tools to monitor the KPI of your business. These tools are generally referred as Online Business Dashboard. An Online Business Dashboard can be very beneficial and time-saving way to track your business growth. What is Online Business Dashboard? Online business dashboard basically is a … Continue Reading…

Casual: Online Project Management Re-Imagined

Project Management software is a big business nowadays, as companies try to find various online applications that will help run their businesses more smoothly. It’s a serious challenge for software companies since business processes vary from industry to industry. For example:But sometimes we need a visual workflow to describe a project, a mind-map that has a structure of a step by step plan. This is exactly what Casual is all about – an online management application that allows you and your team to build and execute projects quickly and easily. How does Casual work? You construct your project by dragging … Continue Reading…

7 Ways to Develop a Collaborative and Productive Team

7 Ways to Develop a Collaborative and Productive Team

Improving your team productivity is not a one step process. It requires a variety of different approaches to ensure your employees’ satisfaction and tools to effectively execute their given tasks. On top of that, it can be a very difficult to constantly motivate and encourage everyone’s productivity. However, teamwork is essential at the heart of any department. So without further ado, here are 7 practical moves you can do to ensure your team is synergized for success: 1. Get Started With Your Team Building What makes a great team depends on the fact on how you build your team. List down … Continue Reading…

Vice President Inder Singh

Inder Sing, The vice president of Cisco, Corporate Portfolio Managment, Long Range Planner, Mergers and Acquisitions Finance. He had done long studies, he completed his Graduation in Master of Business Administration, Masters degree and Bachelors degree in science in Engineering from Columbia University and MBA in finace from New York University. He has attended advanced negotiation and valuation courses at Harvard and has taught M&A seminars at Wharton. His versatile knowledge over finace and administrations consistently brought him with honour and compliments. For his great work he had been honoured with the named Bloomberg’s Best on Street, StarMine’s Best Analyst-Most … Continue Reading…