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6 Ways to Improve Self Service on Your Website

Customer service is undergoing a massive revolution. Thanks to the presence of mobile devices, nearly universal internet access, easy online searching, and the avoidance of traditional customer service methods, most modern customers prefer to help themselves when they face problems, rather than rely on email, phone calls, or other methods of support. But not all forms of customer self-service are automatically effective; you need to optimize the types of support you offer your visitors if you want those visitors to keep coming back (and stay loyal to your brand). The Benefits of Self-Service First, let’s take a look at the …

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eCommerce Conversion

Great Way to Promote ECommerce Business through Online Forums

Nowadays, forums have become very popular in promoting businesses. Internet forums are the virtual coffee shops, buzzing with like-minded people.  Business owners and marketers are using them to reach out to their target audiences & create relationships that will significantly assist them in promoting their business. Forums provide a unique opportunity to get real customer insights and business ideas. But most startups and businesses fail to make the best out of these forums. What exactly is a web forum or an internet forum? An internet forum is a discussion area or a discussion space. The conversational and helpful nature of …

Continue Reading…Great Way to Promote ECommerce Business through Online Forums