Tag: Feedback | RS Web Solutions

Business Reputation Management – A Definitive Guide

September 15, 2021 by Souvik

According to studies in June 2021, there are over two billion daily active users on Facebook alone. Not counting the other handful of popular social media platforms, billions of people are constantly in touch with each other exchanging ideas. This is what this century is all about – the exchange of ideas. More often than not, these ideas explore businesses and brands, such as which company is the best for ordering online groceries and which brand is the best for …

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3 Best Practices for Creating Effective Online Surveys

April 11, 2019 by Souvik

As a business leader, few things are more important than understanding what your customers think about particular topics. And while there are plenty of ways to tap into their thoughts, online surveys are among the most effective tools you have at your disposal. The Power of Surveys If you’re like most marketers, you’re highly opinionated. You have very specific ideas regarding what should and shouldn’t be done. But have you ever paused to consider that your opinions might not be …

5 Proven Ways to Make Online Reviews Work for Your Business

April 17, 2020July 19, 2018 by Souvik

Back in the old days, folks would hitch a ride on a wagon and trek into town for their monthly supplies. Towns typically had a sole proprietor responsible for general merchandise and wares. The introduction of the railways, automobiles, and the Internet superhighway dramatically changed the way we shop and the way businesses function. Perhaps the most innovative change of all is the pocket rocket known as the smartphone. Mobile functionality vis-à-vis smartphones, tablets, and even phablets are revolutionizing e-commerce …

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Is Posting Fake Reviews for Your Online Business Worth the Risk?

April 17, 2020January 12, 2018 by Souvik

Ever sit back and wonder how your competitors are raking in hoards of glowing reviews despite all of your constant efforts to get your customers to write just one? You may be somewhat relieved to know that a lot of online businesses are paying different freelancers to write those reviews for them. This means a lot of the reviews you see on sites like Yelp or other popular review sites are fake reviews. Those of us who run an online …

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How to Spot Fake Reviews Online – Some Useful Tips & Tricks

May 24, 2018May 20, 2017 by Souvik

Reviews are incredibly powerful, stronger than you might think. Many people take to the Internet to see if something is good before buying it, and they land on these pages that are full of reviews. They are putting their trust in the reviewer’s honesty, but the truth is that most online reviews are fake. Here are a few tips to spot and avoid these fake reviews. 1. Affiliate Marketing You first have to understand why people write fake reviews. The …

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6 Ways to Improve Self Service on Your Website

April 25, 2017November 15, 2016 by Souvik

Customer service is undergoing a massive revolution. Thanks to the presence of mobile devices, nearly universal internet access, easy online searching, and the avoidance of traditional customer service methods, most modern customers prefer to help themselves when they face problems, rather than rely on email, phone calls, or other methods of support. But not all forms of customer self-service are automatically effective; you need to optimize the types of support you offer your visitors if you want those visitors to …

Online Reputation Management in 2016 – Why and How?

April 25, 2017March 16, 2016 by Souvik

There is a lesson in all of this. Reviewing, and the consequential reputation has become a quintessential need for companies in this day and age. Beyond the realms of entrepreneurship, lies a kingdom where consumers tick the right boxes, signaling your next potential customer a positive go, and who does not want to acquire new business? Therefore, it is imperative to manage your reputation and make it easier for new customers to find you and all the good things about …

New version of RS-Monials (2.0) released today

April 25, 2017May 18, 2012 by Souvik

Hi all, today we released the new version of our RSMonials component. This new version 2.0 is totally compatible with the new version of Joomla 1.6.x, 1.7.x and 2.5.x. The extension is listed under “Contacts & Feedback” > “Testimonials & Suggestions” directory of JED (Joomla Extension Directory). Please try this new version in your Joomla 1.6.x, 1.7.x or 2.5.x driven website and if you find any problem or bug please notify us. You can either post the issues in our website …

New version of RS-Monials (1.5.3) released today

April 25, 2017August 23, 2010 by Souvik

Hi all, today we released the new version of our RSMonials component. In the new version 1.5.3 we implemented much more possibilities. The new version features are: Previously many users emailed us that the captcha security is not too strong. So in this version we implemented one new well known Captcha Security Library “RECAPTCHA”. Now you can enable ReCaptcha Security in the testimonial form. In the admin panel now the multiple selection of testimonials are also possible. New attractive layout …

Download Page | RS-Monials Joomla Extension

April 25, 2017July 20, 2010 by Souvik

RSMonials is a Joomla Component that works natively in Joomla environment. This is a very simple and user friendly testimonial component. Using this component you can easily able to accept comments / feedback / review / testimonials from your clients or visitors. This is a free component. *** CHEERS! Now RSMonials (Version 1.5.3 or newer) is included Image Upload, ReCaptcha Library and Language File Manager *** FEATURES OF THIS COMPONENT: Front End: Display all active testimonials / comments / feedback …