U.S. Department of Health and Human Services Champions AI Integration
NEW YORK (AP) — On Thursday, the U.S. Department of Health and Human Services (HHS) unveiled a strategic plan aimed at ramping up the adoption of artificial intelligence (AI).
This initiative builds upon the previous administration’s fervent engagement with this swiftly evolving technology, yet it concurrently raises vital concerns regarding the safeguarding of health-related data.
The HHS characterized this initiative as a “preliminary step,” primarily oriented toward enhancing operational efficiency and fostering a cohesive approach to AI integration across various subdivisions.
Nonetheless, the 20-page exposition also hinted at more ambitious aspirations involving the utilization of AI for the analysis of patient health data and the advancement of pharmaceuticals.
“For far too long, our Department has been ensnared in bureaucratic inertia and trivialities,” remarked Deputy HHS Secretary Jim O’Neill in his introduction to the strategy.
“It is imperative that we dismantle these impediments to progress and unite our technological efforts to Make America Healthy Again.”
Strategic Embrace of AI across Governmental Spheres
This new strategy epitomizes how leaders from the prior administration have adopted AI innovations, exhorting federal employees to employ chatbots and AI assistants in their quotidian responsibilities.
During President Joe Biden’s tenure, substantial advancements in generative AI have prompted him to issue an executive order delineating parameters for its deployment.
However, upon assuming office, President Donald Trump rescinded this directive, with his administration actively striving to dismantle barriers that hinder AI usage across the federal landscape.
Experts caution that the administration’s openness to modernizing governmental operations encompasses both remarkable opportunities and inherent dangers.
Some express trepidation regarding the necessity for stringent standards in AI innovations within HHS, particularly given the sensitive nature of the data involved, questioning whether such standards will be upheld under Health Secretary Robert F. Kennedy Jr.’s stewardship.
Moreover, members of Kennedy’s own “Make America Healthy Again” initiative have articulated concerns about allowing technology firms access to individuals’ personal information.
Encouragement for AI Integration within the Department
The new initiative promotes a “try-first” ethos, aimed at bolstering productivity and competency among staff through AI adoption. Earlier this year, HHS granted access to the popular AI model ChatGPT to every department employee.
Central to the strategy are five fundamental pillars:
- Establishment of a governance framework to mitigate risk.
- Development of AI resources for departmental usage.
- Empowerment of employees in utilizing AI tools.
- Funding initiatives to standardize AI in research and development.
- Application of AI in public health and patient relations.
According to the document, HHS divisions are already engaged in projects that leverage AI to provide personalized, contextually aware health advice to patients through secure access to their medical data in real time.
Nonetheless, some in Kennedy’s movement express unease regarding the utilization of AI to scrutinize health information, particularly in relation to potential collaborations with major technology firms.
Previously, HHS faced scrutiny for overstepping legal boundaries in disclosing sensitive data when it provided personal health information of Medicaid recipients to Immigration and Customs Enforcement (ICE) officials.
Expert Apprehensions Regarding Data Protection
Oren Etzioni, a notable artificial intelligence expert and founder of a nonprofit organization dedicated to combating political deepfakes, asserted that HHS’s enthusiasm for AI in healthcare should be lauded. However, he cautioned against prioritizing expediency over safety.
“The HHS strategy provides ambitious goals — a centralized data framework, swift AI tool deployment, and an AI-empowered workforce — yet ambition invites risks, particularly with the nation’s most sensitive asset: health information,” he cautions.
Etzioni acknowledged the strategy’s emphasis on “gold standard science,” risk assessments, and transparency in AI development as encouraging indicators.
Nevertheless, he expressed skepticism regarding HHS’s capacity to adhere to these standards under Kennedy’s leadership, known for often disregarding meticulousness and scientific integrity.
Darrell West, a senior fellow at the Brookings Institution’s Center for Technology Innovation, pointed out that while the strategy promises to enhance risk management, it lacks comprehensive details on implementation.
“Numerous questions linger regarding the treatment of sensitive medical data and the parameters for data sharing,” he noted. “While safeguards exist for individual records, protections for aggregated data analyzed through AI tools are markedly less robust.

I seek clarity on how officials intend to harmonize the utilization of medical data for operational enhancement with privacy measures safeguarding individuals’ information.”
Regardless, West remarked that with meticulous execution, “this could serve as a transformative model for an agency operating at a markedly enhanced level.”
The strategy outlines that HHS has 271 active or planned AI deployments for the 2024 fiscal year, projecting an increase of 70% by 2025.
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