U.S. Department of Health and Human Services Unveils Ambitious AI Strategy
NEW YORK (AP) — On Thursday, the U.S. Department of Health and Human Services (HHS) revealed a comprehensive strategy aimed at enhancing its implementation of artificial intelligence.
This initiative seeks to expand upon the prior administration’s enthusiastic acceptance of cutting-edge technology while raising important considerations surrounding the security of health information.
The HHS champions this strategy as a “first step,” primarily focusing on increasing operational efficiency and harmonizing AI integration across its various divisions.
However, the 20-page document hints at lofty aspirations regarding the advancement of AI, particularly in the realms of patient health data analysis and pharmaceutical development.
“Historically, our Department has been encumbered by red tape and inefficient processes,” remarked Deputy HHS Secretary Jim O’Neill in introducing the strategy. “Now is the moment to dismantle these impediments to innovation and rally around technology to Make America Healthy Again.”
This newly articulated strategy reflects a broader trend embraced by leaders during the Trump administration, advocating for the utilization of chatbots and AI assistants among federal employees.
While President Joe Biden has emphasized the establishment of regulatory frameworks to govern generative AI technologies, prior to his term, President Trump revoked the existing executive order, thereby promoting a more unencumbered approach to AI deployment within the federal landscape.
Experts caution that the administration’s readiness to modernize public sector operations presents both unique opportunities and inherent risks.
Critics contend that implementing AI innovations within HHS requires stringent safeguards due to the sensitivity of the data involved, and they question whether such standards will be upheld under Health Secretary Robert F. Kennedy Jr.’s leadership.
Notably, voices within Kennedy’s “Make America Healthy Again” initiative have raised alarms about potential privacy breaches when tech firms gain access to personal health information.
Encouraging AI Adoption within HHS
The newly unveiled plan advocates for a “try-first” ethos, aiming to enhance employee productivity and capabilities through AI integration. Earlier this year, HHS made the widely adopted AI model ChatGPT accessible to all department personnel.
The strategy delineates five fundamental pillars guiding its AI endeavors, including:
- Establishing a governance framework to manage risks effectively.
- Creating a suite of AI tools for comprehensive department-wide use.
- Empowering employees to adeptly utilize AI resources.
- Securing funding to establish standards for AI applications in research and development.
- Incorporating AI into public health initiatives and patient care strategies.
According to the document, HHS divisions are ostensibly engaged in promoting AI capabilities “to deliver personalized, context-aware health advice to patients by securely accessing and interpreting their medical histories in real time.”
However, some members of Kennedy’s movement have expressed discomfort regarding the collaboration between the U.S. health department and large tech firms for accessing individuals’ personal data.
Previously, HHS encountered backlash for overstepping legal boundaries concerning the sharing of sensitive data, particularly when it provided Medicaid recipients’ personal health data to the Immigration and Customs Enforcement agency.
Concerns over Data Privacy Amid AI Expansion
Oren Etzioni, an authority in artificial intelligence and the founder of a nonprofit dedicated to countering political deepfakes, commended HHS’s enthusiasm for AI in healthcare while cautioning against prioritizing speed over safety.
“The HHS strategy articulates ambitious objectives — centralized data infrastructure, swift deployment of AI technologies, and an AI-capable workforce — yet such ambition introduces risks when handling the most sensitive of all data: individual health records,” he remarked.
Etzioni acknowledged that the strategy’s emphasis on “gold standard science,” risk assessments, and transparency in AI development represents optimistic indicators.
However, he expressed skepticism regarding whether HHS can adhere to those standards under Kennedy’s direction, given past tendencies to overlook rigor and scientific integrity.
Darrell West, a senior fellow at the Brookings Institution’s Center for Technology Innovation, pointed out that while the document promises enhanced risk management, it lacks specificity regarding implementation methods.
“Numerous unanswered inquiries persist about how sensitive medical data will be handled and how data sharing will occur,” he noted. While robust safeguards exist for individual records, protections for aggregated data analyzed by AI tools are less defined.

It is crucial to comprehend how officials intend to balance medical data utilization for operational improvement with privacy safeguards that protect individuals’ personal information.
Nonetheless, West posited that, if executed judiciously, “this effort could exemplify a transformative modernization of the agency, enhancing its performance significantly.”
According to the strategy, HHS has identified 271 active or planned AI implementations for the fiscal year 2024, with expectations to escalate that figure by 70% in 2025.
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