Sony Headphones Class Action Lawsuit Overview
- Who: Ian Kanter has initiated a class action lawsuit against Sony Corporation of America and Sony Electronics Inc.
- Why: Kanter asserts that the WH-1000XM5 headphones possess a defect resulting in premature breakage.
- Where: The lawsuit has been lodged in a federal court in New York.
A recent class action lawsuit contends that Sony’s WH-1000XM5 headphones are inherently defective, leading to premature failure.
According to plaintiff Ian Kanter, the headphones’ swiveling hinges are prone to sudden breakage, attributed to an inadequately secured mounting point. This defect ultimately results in the earcups detaching from the headphone frame.
“The inherent flaws in materials and craftsmanship cause the earcups to exert undue pressure on the hinge mechanism, resulting in fractures, deformations, separations, or complete failure of the internal plastic components,” states the lawsuit.
Kanter seeks to represent a nationwide class along with specific subclasses of consumers from New York and Nevada who have purchased the WH-1000XM5 headphones.
Class Action: Sony’s Refusal to Repair or Replace Headphones
Kanter claims that Sony has been aware of this defect for an extended period but consistently refuses to address the issue or repair headphones free of charge, regardless of whether these are within the limited warranty period.
Instead, Sony attributes the defect to user-inflicted physical or accidental damage, thereby denying any obligation to repair or replace the faulty headphones under warranty.
“Numerous consumers who reported the defect to Sony were informed that the problem stemmed from user error, leading to Sony’s refusal of complimentary repair under the limited warranty,” the lawsuit asserts.
Kanter accuses Sony of various infractions, including breach of express warranty, breach of the implied warranty of merchantability, fraudulent concealment, unjust enrichment, and violations of New York General Business Law, the Nevada Deceptive Trade Practices Act, and the Magnuson-Moss Warranty Act.
The plaintiff demands a jury trial and seeks injunctive relief, as well as actual, statutory, punitive, and treble damages on behalf of both himself and all class members.
In a related development, a consumer has lodged a class action against Apple Inc. earlier this year, alleging that the AirPods Max headphones harbor a defect leading to condensation accumulation within the ear cups during ordinary use.
Have you ever purchased Sony’s WH-1000XM5 headphones? Share your thoughts in the comments.
Kanter is being represented by attorneys Nicholas A. Migliaccio, Jason S. Rathod, and Bruno Ortega-Toledo from Migliaccio & Rathod LLP.
The Sony Headphones Class Action Lawsuit is identified as Kanter et al. v. Sony Corporation of America, Case No. 1:25-cv-09691, lodged in the U.S. District Court for the Southern District of New York.
Source link: Topclassactions.com.
