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Personal Details
Priyansh
Shah
Priyansh
Published Articles
How to Build an AI Agent for Customer Support That Actually Works at Scale
Most customer service bots today still operate like glorified FAQ search engines, rigid, impersonal, and frustrating to use. But with the rise of large language ...
AI in Retail 2030: What Emerging Technologies Will Shape the In-Store Experience?
The retail industry has transformed dramatically over the past decade, also evolving in response to shifting customer expectations, omnichannel demands, and increasing operational complexity. However, ...
