FAQ – RSFlashmatic (Notice: Undefined variable: rsws_ret)

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69 thoughts on “FAQ – RSFlashmatic (Notice: Undefined variable: rsws_ret)”

1. hello!
   I would like to ask some error that I found out. It is all of the image links in the slide show do not work. i don’t know why. Please help?????

   • please provide the url where we can review the problem.

     • I have the problem became pop up:

       Notice: Undefined variable: rsws_ret in /home/virtwww/w_davshow-ru_ccfb5e47/http/modules/mod_rsflashmatic/mod_rsflashmatic.php on line 20

       what to do?

       • In your server you can find one file called “php.ini”. Edit that file and set “display_errors” to “Off”. The line will looks like below:

         display_errors=Off

2. Hi.

   Thanks for the module. I have that error about the php.ini file. I changed all of them to off but I still get the error. I am using joomla 1.5 and php 5.3 Please what am I doing wrong?

   Thanks.

   • Please let us know what error you are getting exactly.

     • Here is the error:

       Notice: Undefined variable: rsws_ret in C:\wamp\www\szot\modules\mod_rsflashmatic\mod_rsflashmatic.php on line 20

       Thanks.

       • This error only shows when the “display_errors” is set to “On” in your server configuration. Please recheck once again that “display_errors” is correctly set to “Off” or not.

         As you are in WAMP you can try the following:

         “Left Click on the WAMP Icon of the Task bar” => “PHP” => “PHP Settings” => “Uncheck display errors”.

3. Hello, I’m getting the following error after the instalation, the slideshow is working fine but the errors are being displayed on the front page and I’d like to take them out:
   Notice: Undefined variable: rsws_ret in C:\wamp\www\gestion\modules\mod_rsflashmatic\mod_rsflashmatic.php on line 22
   Any help will be appreciated! Thanks in advance,

   • The solution is already provided in the article itself. Just do one thing, you can find one file called “php.ini” in your server. Edit that file and set “display_errors” to “Off“. That’s all.

4. Hello,

   I have some issues with this module also.
   I installed the module, and it doesn’t show up anywhere.
   I tried to change the position from header to anywhere else on the website and still not working.

   The website is http://www.TheRemodeling.us

   Thank you.

   • Try to assign the module in any of the following module position: user1, user2, user3, user4, user5. Also please configure the module correctly. You can read the step by step instruction here: http://www.rswebsols.com/doc/rsflashmatic-support

     If you still face any problem let us know. You can also contact our support team at http://www.rswebsols.com/support

     • thank you.
       I did it.
       I ca not put it in the header but I put it user1 and it`s working perfect.

       Thank you.

5. I have installed rsflashmatic on a website and after a couple of months of working like a charm my website shows “could not make file writable” “could not make file writable” and “failed to delete file: {alphanumeric}” on the pages the module is publishhed.

   When i unpublish the module everything is back to normal.

   • There should be some permission issue. Do you remember any step which cause this problem? Please contact our support team along with your website URL. They will surely help you. Here is the support link: http://www.rswebsols.com/support

6. In order to view this object you need Flash Player 9+ support!
   This message appears on chrome 19 and up.

   Tested on ie 9,firefox 8 also.

   What I’m doing wrong?

   Please help me….

   • There should be some configuration issue. Can you please provide the URL of your website so we can review the problem and able to find out a quick solution?

     • I have the same problem. This message comes up frequently. http://www.athreyahomes.com/

     • I have the same problem. “””In order to view this object you need Flash Player 9+ support!””” message comes up frequently. http://www.athreyahomes.com/

       • Just check your website. But it seems the module is working fine.

7. Hi there

   Firstly – this is an excellent slideshow module – many thanks.

   I’m having a problem with different browsers. I use Chrome as default and the module shows up absolutely fine as it does in IE. However in the Firefox it simply won’t appear? I’ve checked it with Firebug and there doesn’t appear anything wrong?

   Any thoughts would be much appreciated.

   http://www.stickerscape.co.uk/

   Mike

   • We review your website. And there is a slight configuration problem. This slideshow module is a fixed dimension module and you need to set the width and height of the module in pixel (not in percentage). So please edit the module and set the width and height accordingly. Please do not use 90%, 60% etc. But use 900 or 600 or similar.

8. Hi

   Great module thank you for the good job you have done.

   I think I do have nearly the same issue as Dario, I have located your module on breadcrumb position on the startingpage, but even the imagesize is exactly in the same size as the module it is aligned to left and I get an ugly white border on the right and on the bottom (see under http://www.cpcarline.ch/).

   I use the JEZ_Rego template and also if I enter (copy & paste) the line div.art-nostyle { text-align:center!important; } on the bottom of my template.css file nothing is changing.

   Do you have an idea for this issue?!

   Best regards

   Chris

   • Hi Chris,

     Just check your website. It seems your module dimension is ” 665px X 430px “. But the dimension of your images are ” 640px X 480px “. That’s why the white border is coming.

     Thanks,
     Souvik

9. hello,
   thank you for your work
   I installed the module but I wanted it to appear on the home only and it does not appear if I do not check every page, why?
   thank you for your response
   http://dpi-concept.eu/

   • There should be some other problem in Joomla or in your template, otherwise it should work.

     • I thought so! my template is Bizzglobal
       Thank

10. Hello! I like your module! But I’ve got the same problem as Chyngyz! It doesn’t support Russian language! Can you help me to solve this problem?

    • my website http://www.goldenline4.ru

      • sorry, http://www.goldenline4u.ru

        • Unfortunately this module currently not support RUSSIAN. We are very sorry for the inconvenience.

11. Hello!
    I am doing a joomla page, with the joomla2.5 demo, and I wanted to use the RS flash matic, it´s allready install but, I can not find the way to make it show the images I want.

    These is what I´m doing:
    1. Extensions: Module Manager
    2.Module Manager: Module mod_rsflashmatic
    3.Image Configuration Basic: image folder:
    /mnt/data/vhosts/enmipupila.cloudaccess.net/httpdocs/images/iberfrost

    every thing else is right how it was.

    • set the image folder path to ” images/iberfrost/ “.

12. hello Souk! congratulations, this is a excellent module!

    I wold like to know where the configuration is stored, because i want to automate loading information from my database directly.

    I appreciate your response!

    • This is a Flash+XML based module. At first the configuration loads in the XML file and then the flash loads from the XML.

13. I have problem with encoding characters: č,š,ž…/latin characters/ I use version 1.5 on Joomla 1.7.3. Pleeease Helppp…

    • Ok I found it in swf/nonenglish folder…thanks

      • Not displayed number in navigation/Controller Bar in LATIN version. Where is the problem?

        • We are very sorry, but unfortunately currently Latin characters will not work. We are working to fix this, but still it is under process.

14. module position is at slideshow position,

    • Hi,

      Just review your website. It seems the slideshow is working good. Did you already solved the problem? Please let us know.

      Thanks,
      Souvik

      • Dear mr.Souvik I am glad that I can tell you that problem is solved.Your module is working great and many thanks to you from Serbia.All the best.I will try other extensions from this site.I will recommend your work by five star label.All the best to you and your company.

15. Please.I have installed your excellent module,but nothing is showing.And please as a joomla novice I dont know at this moment where can I find Module class sufix.I put some jpg-s and make this path images/stories/slideshow/.Link for this is http://www.homemademachines.info/administrator/index.php?option=com_media.What else I must do ?

16. Hi,
    sorry but for centre all module?
    Have a page 900px and the module is 800px but the module is allign at the left of page!!!
    Thank’s
    Dario

    • Can you please provide the URL so we can review it and able to send you a solution?

      • URL: http://www.italyactivetours.com/

        • Edit your template’s css file and add the following code:

          div.art-nostyle { text-align:center!important; }

          Thanks,
          Souvik

          • ok try

            • sorry, but i’m not expert….
              where??

          • I’m sorry but i not expert with css who i can isert the cose?
            THX

            • Just add the code at the end of this file: /templates/italyactivetours/css/template.css

              • Resolved,
                thank you very much

              • Dear mr.Souvik I have the same issue on my web site like Dario had.What should I do?

                link

                http://www.homemademachines.info/
                Thank you in advance,many praises to your work.

                • Problem solved,thank you.

17. Hi,

    I have installed RS flashmatic and created flash banner set to top header position, on my test site. Joomla 1.5 with RS flashmatic 1.3

    Initially it was working, but later on its not showing up. I checked the top position using firebug for error if any, there is just blank without any code.

    I have checked the settings, image path, and related things. But I don’t why it suddenly stopped displaying. Since its blank and no errors displayed, i am not able to figure out what might be the issue.

    • OK, can you please provide the URL of your website where we can review the problem?

      • http://qualitylifestyle.vigntechnologies.com/

        • And I am trying to load RS Flashamatic here, as header banner

          http://qualitylifestyle.vigntechnologies.com/corporate/about-us/chairmans-note

        • Unfortunately your website is locked for private use only. So we can not able to view it.

        • can you tell me, how your header flash can show everyday? because mine, only one day can show, next day there is blank and no error report. thanks you

          • Can you please send us the URL of your website where we can review the problem?

            • http://www.pilartraining.co.id ,there is only the title “Gallery” but the picture don’t appear

              • We check your website. It seems the module is not returning some error. But to find out the exact problem you need to contact our support team at support[@]rswebsols[.]com . They will surely help you.

18. hey, I`ve got the same problem… signs ę,ą,ł,ć,ś are not displayed. What should i do to make it wright? Please help :)

19. Hi, I Have this message “In order to view this object you need Flash Player 9+ support!”. So i verify with permission of directory, and it’s ok.
    Please Help me.

    • Hi, this error may display due to miss-configuration of the module. So if possible please send one support request along with your website URL. Our support team will surely help you to find out the exact problem.

20. Is not working, it just shows a white box and that’s it.

    • Hi, Just check your website and it seems the module is displaying the images properly. Did you solved the problem already?

21. I like this Module very Much BUT
    It doesn’t support Cyrillic???Russian????
    plzzzzzzzzzzzzzz
    HELP…..

    WHAT SHOULD I DO TO MAKE IT VIEW RUSSIAN???