FAQ – RS Cool MP3 Player (Play button does not display)

Extension Name: RS-CoolMP3Player | From: Stephanie Rosendahl

Subject: Mp3 player

Stephanie Rosendahl: I installed your Mp3 player to test it out and nothing shows up. ###— HIDDEN URL —### . The module is on the right and titled “CEO Interview”. Do you know why the play button does not display?

Support Team: We just review the “about” page your website. But unfortunately it seems the RSCoolMP3Player module is not enabled and configured properly. If it is possible to provide us the super admin login details of your website then we can help you to configure the module properly. If it is not possible then please take some screen-shot of the module parameter section and send us. This will also help us to find out the location of the problem.

Stephanie Rosendahl: The module is enabled on our “about us” page on the far right under “CEO Interview”. I have attached a couple of screenshots. Which section of the configuration did you want me to send to you for review? Thank you for your help. ###— HIDDEN SCREENSHOTS —###

Support Team: Thanks for the screen-shots. Can you please also send us the screen-shot of the “Advanced Option” section?

Stephanie Rosendahl: Thank you for your help. I have attached a screenshot of the “advanced option” section. ###— HIDDEN SCREENSHOTS —###

Support Team: Thanks for all screen-shots. Please do the following and let us know it is working or not:
1. “Advanced Option” : Set “Insert SWFObject File” to “Yes”. (Currently it is “No”).
2. “MP3 Son” : Here under “Name of Artist(s)” please replace the comma under {} using any other symbol. Currently it is {Stephanie Roendahl, GreenHostIT CEO interview}. Please make it similar like this: {Stephanie Roendahl – GreenHostIT CEO interview} .
After changing the above 2 please let us know.

Stephanie Rosendahl: Thank you for your help. It is working now.

Share the love:

Disclosure: Some of our articles may contain affiliate links; this means each time you make a purchase, we get a small commission. However, the input we produce is reliable; we always handpick and review all information before publishing it on our website. We can ensure you will always get genuine as well as valuable knowledge and resources.

Related Articles You May Like

Article Published by Souvik

SouvikWeb Developer & SEO Specialist with 15+ years of experience in Open Source Web Development specialized in Joomla & WordPress development. He is also the moderator of this blog "RS Web Solutions".

Leave a Comment

72 thoughts on “FAQ – RS Cool MP3 Player (Play button does not display)

  1. Hi

    First this is a neat cool app.

    I have installed it on a Joomla site and I can play a song. But I need to use it to play multiple songs listed on a particular page.
    The instruction mentioned “module parameter section” but I cannot find this in Module Manager: Module mod_rscoolmp3player of my site.

    I am using Joomla 3.3.2

    Can you help?
    Many thanks Ola

  2. Hi
    I have installed Rs Cool Mp3 Player.

    Everything is working fine excepts the wave.(not displaying)

    If I click on play button only the song is playing but the wave is not displaying .

    Can you help me in this.

    Thank you.

  3. i have used RS Cool Mp3 Player and i want to send the audio as email attachment can you give some idea ho can you manage that

    • This is a mp3 player module. Using it you can not able to send email. For this you can use some other plugin that can email users along with attachment.

  4. Hello dear Souvik,

    I have a problem that the module is not showing at all in Safari. Is there a way to fix this?

    Thank you very much in advance!

  5. hello souvik

    its possible to continue stay playing when changing joomla pages? so when i jump to oter page, player stop or begin from start.

    • Unfortunately our RS-CoolMP3Player can not able to continue playing in time of changing pages. For this you need to use any background music player plugin for Joomla. Please try to find out some plugin that can play in background.

  6. Hi!

    I have just installed the Cool mp3 player on the above mentioned Websites. When I publish the module the following error occurs:

    Warning: is_writable() [function.is-writable]: open_basedir restriction in effect. File(/tmp) is not within the allowed path(s): (/var/www/web9/html/:/var/www/web9/phptmp/:/var/www/web9/files/:/var/www/web9/atd/:/usr/share/php/) in /var/www/web9/html/websites/friedrichs/libraries/joomla/filesystem/path.php on line 235

    I have established an index within my joomla root and put the mp3 fiels there. Is this not possible? Does it have to be an external URL where the mp3 files are sitting?

    Thank you.

    • The Warning is showing because the “Temp Folder Path” is not correctly set in “Global Configuration” section. Please set it correctly.

      As per mp3 songs, you have to host your file in your website (no external). Say you uploaded your song.mp3 file to “/JoomlaRoot/images/mp3/” folder. Then the Song URL will be something like this: http://www.yourwebsite.com/images/mp3/song.mp3

    • URL of MP3 songs are not correctly set in your website. Please try the following:

      1. Upload the song files to “JoomlaRoot/images/2012_reunion_62/gleeclub/” folder (Or similar folder as per your wish, but make sure to upload songs under Joomla installation).

      2. Then use song URL some like this: http://maraquin.org/index.php/en/images/2012_reunion_62/gleeclub/track01.MP3

      That’s all.

  7. To the DEVELOPER..

    Sorry to say, but here is much CRAP exaplanation than a simple download link..
    why cant you guys who are so professionals not just put a DOWNLOAD BUTTON which is visible,,, but all your crap talking is all over this page.. to the developerthank you

    • Here is the direct download link for you: https://www.rswebsols.com/downloads/rs-coolmp3player

      We always try to provide information that help our extension users. This page is one of the FAQ page. This FAQ helps you to solve a certain issue related to RSCoolMP3Player. If you check the main menu of our website you can see the “Download” link is available at the top of “Our Joomla Extensions”. You can get all download links from there.

    • Support for all special characters is still not implemented. We are very sorry for the inconvenience but may be all Turkish letters will not work properly.

        • Unfortunately this option is not available, you need to stop the previous song manually. We are very sorry for the inconvenience.

  8. Hi Souvik,

    It all worked fine until I changed a setting: link module to a selected page instead of ‘all pages’. Sound cannot be loaded now.

    Checked the setting in moduel manager and menu manager, all looks okay.

    Any suggestions?

    KR, Leo

  9. Hi,

    In mp3 songs configuration I have used the location on my computer for the song to be played: {C:\Users\mp3\nosros.mp3}, because that’s where it is located.
    Unfortunately this doesn’t work.

    Any suggestions?

    KR, Leo

    • Say your mp3 files are located at:


      And say one mp3 file name is “song1.mp3”.

      then you need to set the path like this:


      • Thanks Suvik.

        In my situation it only worked when I used the path: {images/audio/..mp3}

        Great player, by the way and appreciate your help.

        KR, Leo

  10. Can you give me an idea why your player does not show up in Firefox(using latest version) it works perfect in IE and Chrome.

  11. Hello,
    your module is great and simple, but i still have 2 problems when i’m using it :

    1 – the wave does not appears
    2 – the colors of the volume controls are wrong..

    Thanks by advance for your help.

    • Please try to set “Use Exact URL” to “Yes” and then set the “Exact URL” as your website url. This may solve your issue.

  12. Hello, could you give me reply why is button Autoreply not working and also how can i hide name of artist on home page of my web site. Thank you

    • There are any of the following problem:

      1. Either you not set “Autoplay” to “Yes” in module parameter.
      2. You have more than one mp3 files configured.
      3. For the “Artist Name”, “Song Name” and “Song URL” you placed one comma at the end like this ” {XYZ}, “. Just remove the comma at the end.

  13. Hi!
    thanks for your great extension!
    since on the JED its marked as a GPLv2 or later-released ext. i was willing to modify its view so to fit on the top-right corner of the site radioskyinternational.it.
    Can you give some hints on how to do that if possible?
    I have some css,html,php and web-dev knowledges…


    • As this is a flash based mp3 player, it is better to control the options only from the module parameter. You can not able to edit it manually too much.

  14. I am testing your module on localhost. Will mp3 songs play on localhost or do you have to be online.

    I have used the following address for my mp3 song on localhost:

  15. I have downloaded and installed your RS Cool MP3 player but am having a problem. When I access the site and click on the menu button for a song, I go to the page where I have the “{http://www.aeroplanemusic.org/media/song.mp3}” link and what I see on that page is simply the above link. I have since commented the above link out and what I have now is:

    <a href=”media/StarryLights.mp3″ rel=”nofollow”>Starry Lights</a> by Corei Taylor

    Any help you can give me would be greatly appreciated!

    • I am not sure how you are using RSCoolMP3Player. Make sure the following points:

      1. This is a Joomla module. So you can display it any module position.
      2. As this is not a component, this will not possible to link this from Menu item directly.
      3. If you wish to display it under any article, then you need to use Joomla default plugin called “Content – Load Module”.

    • I am testing your module on localhost. Will mp3 songs play on localhost or you have to be online.

      I have used the following address for my mp3 song on localhost:

  16. Hello,

    I want to use the RS Cool mp3 player in a website I am making for someone, and it is working fine, and I love all the things you can customize yourself. But there is one thing I miss or cannot find:
    I made the height 20, and therefore wanted to put the songtitle and the name of the performer on one line.
    Have a look at http://www.studiolidachaulet.nl/RicardoSibelo/ , bottom right.
    Whenever I remove either the title or the performer, it adds it automatically. I just cannot get rid of it.

    I hope you can help me. Thanks in advance.


  17. Hi, I’m having a few issues with RS Cool MP3 Player. I’m trying to add music samples (mp3’s) for a musician on my site.

    Issue #1: the player does not appear in Firefox or Google Chrome; the browsers create space for the players (I have a table with four columns, with four players in each column, for a total of 16 tracks). The players all display correctly in Internet Explorer.

    Issue #2: while the players all display correctly in IE, some of the tracks do not actually PLAY! I’ve tried renaming the ones that don’t work, I’ve tried re-encoding them (which helped one of them). Not sure where to go from here!

    The page in question is: http://pbonomo.ca/dgentertainmentservices/entertainment/musicians/art-rogalski


  18. ich habe gerade eine Software RS Cool Mp3 Player von eure Seite gekauft und auf meine Seite hochgeladen aber der sound kommt auf eine Schwarze und es ist keine konrol und menu zu sehen!!! was muss ich machen? http://alborznews.eu

    • Hi, we will surely help you. But as we do not understand your language, can you please explain it in English? Also please provide the exact URL where we can review the problem.