FAQ

rs flashmatic

FAQ – RSFlashmatic (RS-Flashmatic not work in latest Firefox)

Extension Name: RS-Flashmatic | From: Oan Olsson Oan Olsson: Hi! I’ve just check your demo on the latest firefox and it doesn’t work. https://www.rswebsols.com/demo/rsflashmatic . I also use your extension in my Joomla site. How should I fix the problem. Thank you! Support Team: Thanks for your email. Which version of Firefox you are talking about? We just checked our demo page in the Firefox version 13.0.1. And it is working fine. Oan Olsson: Aaha… I’ve use Firefox the same version 13.0.1. But now I checked on another computer and it works fine. Do you have any suggestions why my firefox …

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rs cool mp3 player

FAQ – RS Cool MP3 Player (Play button does not display)

Extension Name: RS-CoolMP3Player | From: Stephanie Rosendahl Stephanie Rosendahl: I installed your Mp3 player to test it out and nothing shows up. ###— HIDDEN URL —### . The module is on the right and titled “CEO Interview”. Do you know why the play button does not display? Support Team: We just review the “about” page your website. But unfortunately it seems the RSCoolMP3Player module is not enabled and configured properly. If it is possible to provide us the super admin login details of your website then we can help you to configure the module properly. If it is not possible then …

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rsmonials

FAQ – RSMonials (Empty Page in Front End)

Extension Name: RS-Monials | From: Dominique Joubert Dominique Joubert: I am trying New version of RS-Monials (2.0) extension with Joomla V1.7.5, and I Just get an empty page from the menu item where this compoent is called??? ( no code at all when checking with firebug…) my template is JA travel from joomlart. Thank you for any help Support Team: Thanks for your email. We will surely help you. Is it possible to provide us the super admin login details of your website? If so please send us the same. This will help us to solve the problem quickly. If it …

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rsmonials

FAQ – RSMonials (Display Testimonial Submission Form + Translation in Portuguese Language)

Extension Name: RS-Monials | From: João Paulo Lopes João Paulo Lopes: I have just installed RS-Monial Component and RS-Monial module on my website (version 2.0 – joomla 2.5) and I can’t find the option Display “Testimonial Submission Form” in front end or not.” Help me please, Thanks in advance, João Paulo Lopes, Portugal Support Team: There is a little update in the new version. Now this option you can get in time of adding the menu item. Just add your menu item and you can see one parameter for this. João Paulo Lopes: Thanks, One more question, If I want use …

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FAQ – RSSimpSlide (Module taking long time to load)

Extension Name: RS-SimpSlide | From: Marleen Marleen: I downloaded and installed Simpslide. And it works in Firefox, but nog in IE9…it keeps getting three dots, whatever I try. How is that possible and what can I do to fix the problem. The website is ###—HIDDEN LINK—### Support Team: Thanks for your email. Just check your website in IE9. The slideshow is working well. May be it is taking some time to load the pictures as there are too many pictures. It will work much more smoothly if you optimize you images. Marleen: Thanks for your quick answer. I have 47 images …

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rsmonials

FAQ – RSMonials (Chinese Language)

Extension Name: RS-Monials | From: ChiBin ChiBin: I have a problem where I write a testimonial in Chinese language. However, once submitted, the text is changed to ?????????. It had been tested with different computers and browsers. I can view Chinese language in any other website. Anything i can do to get Chinese testimonial displayed correctly? Support Team: Thanks for your email. We think you need to change the “Collation” of your database table called “jos_rsmonials”. For this you need to access your database and need to do the needful. If you are not sure then please ask your web developer …

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rsmonials

FAQ – RSMonials (Getting 404 Error)

Extension Name: RS-Monials | From: Joe Roberts Joe Roberts: Hi, I have been trying to get RSMonials working for some time now. When i install the component it works ok, however after a few days of using it, when going to the page i get Error 404 component not found. The rsmonials scroller continues to work, and if i add an rsmonials module in, it works ok, I just get the error when using it as a menu item (which is really what i need more than anything)… upon reinstalling rsmonials, it works again, but a few days later i …

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rs-flashion

FAQ – RSFlashion (In order to view this object you need Flash Player 9+ support!)

Extension Name: RS-Flashion | From: xristina xristina: I saw the post with the same problem but you’ve told him to look at https://www.rswebsols.com/forum/rs-flashion/displaying-of-the-slideshow which is a page not found. I’m also sure I’ve put the correct image folder which is “images/stories/slideshow/”. Can i know how do i fixed this? Thank you in advance!! Support Team: Thanks for your email. This is a most common issue and it comes if you miss-configure the module. Can you please send us the screenshot of your module parameter section? This will help us to find out the solution quickly. xristina: Thank you for your …

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rsmonials

FAQ – RSMonials (admin email don’t work)

Extension Name: RS-Monials | From: nikos nikos: Hi, i installed ver 1.5.3 rsmonial in joomla 1.5 but it doen’t sent the information mail to admin that there is a new post. I have set the “admin_email” Support Team: Thanks for your email. You can find there is another option at the end called “admin_email_alert“. You need to set this one to “true” to get the email alert. There may be a second page of settings, please check the bottom section of settings page. nikos: OK it works! Thanks a lot

rs flashmatic

FAQ – RSFlashmatic (Notice: Undefined variable: rsws_ret)

Extension Name: RS-Flashmatic | From: Juan Maltes Juan Maltes: Hello, I’m getting the following error after the instalation, the slideshow is working fine but the errors are being displayed on the front page and I’d like to take them out: Notice: Undefined variable: rsws_ret in C:\wamp\www\gestion\modules\mod_rsflashmatic\mod_rsflashmatic.php on line 20 Any help will be appreciated! Thanks in advance, Support Team: Thanks for your email. Just do one thing, you can find one file called “php.ini” in your server. Edit that file and set “display_errors” to “Off“. That’s all.