RSMonials FAQ – (Responsive / Mobile-Friendly Scroller Module)

Extension Name: RS-Monials Scroller Module | From: Oliver Leonard Oliver Leonard: Hello, I am using the “RSMonials Scroller” module and wanted to use a percentage for the width so it would be responsive in the template. Is this possible to do? Thanks for your help. Support Team: Thank you for your email. It is possible to make the RSMonials Scroller module responsive by adding some custom css code on your template’s css file. Here we are sending you the sample css code. You just need to adjust the “WIDTH” & “HEIGHT” on the css code as per your template’s requirement. Please …

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RSMonials FAQ – (Scroller Module Not Displaying Anything)

Extension Name: RS-Monials Scroller Module | From: Josep Ma. Balbas Josep Ma. Balbas: Hello, My RSMonials Scroller module has stopped working after I published a new testimonial in one of my website. But it is working perfectly after I published the same testimonial in my another website. I don’t understand what happened, I didn’t modify anything else! Could you help me please ? Support Team: Thank you for your email. We have reviewed your websites. Actually the problem is the “Apostrophe” used in the testimonial. However in our coding we placed one checking for “Apostrophe” so it works well but somehow …

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RSMonials FAQ – (Error 1054 – Unknown Column ‘ip’)

Extension Name: RS-Monials | From: Eugenio Carmo Eugenio Carmo: Hi there, I have the latest RS-Monials component (Joomla 3.x) installed in my website but people are unable to submit a testimonial while using the website testimonial submission form at the bottom of the page. Please check the screenshot of the error below: ### Screenshot ### Can you help me? Support Team: Thank you for your email. In most cases the error you are getting can be solved by the following steps. So please try the following steps and let us know the problem is solved or not. Make sure you have …

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RSMonials FAQ – (Strict Standard Errors)

Extension Name: RS-Monials | From: Samuel Nduati Samuel Nduati: Hi. I have installed the RS-Monials component on Joomla 2.5 but I get all types of strict standard errors messages. I have set already set the php.ini to: —————————————— error_reporting = E_ALL & ~E_NOTICE display_errors = Off —————————————— Please offer me further assistant. This is the best component available. Support Team: Thanks for your email. Our development team just inform us that they fixed some strict standard errors issues in our current version. The new modified file of our current version is already uploaded in our website. Can you please download and …

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RSMonials – FAQ (ReCaptcha Showing on Top of the Page)

Extension Name: RS-Monials | From: Nathan Stewart Nathan: I followed instructions on how to set it up as well as the Google ReCaptcha thing and it is still not displayed properly. My website is ###—URL HIDDEN—###. It is displaying, but it’s at the top of the page and can’t be clicked on. Really weird. Support Team: The problem is due to some predefined CSS code in your template. To overcome this please do the following: Login to your Joomla administrator panel. Go to “Components” => “RSMonials” => “CSS File”. Edit the respective CSS file. Add the following line of code at …

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RSMonials – FAQ (Russian Language Support)

Extension Name: RS-Monials | From: Dmitriy Dmitriy: Good day, I’ve tried your component RSMonials. It is right what I was looking for. I’ve changed everything on Russian in a language file and everything was working on a local server. After I’ve published my site in the internet, testimonials in Russian began to display ????. I’ve checked, all the files are encoded in UTF-8. Testimonials in English are still displaying in a proper way. Please help to solve the problem. Thanks Support Team: Thanks for your email. Please check the following: 1. Please add one new testimonial in Russian language and check …

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rs flashmatic

FAQ – RSFlashmatic (Installation Issue + Fatal Error)

Extension Name: RS-Flashmatic | From: Donald Carl Kanyenda Donald Carl Kanyenda: I installed RS-Flashmatic on my localhost and it works. i uploaded the website online and Flashmatic wasn’t working. I then removed it and re-installed it, it was successful but it is not available in the module manager section. I’m using Joomla 2.5 and need your assistance. Support Team: Thanks for your email. Please go to “Module Manager” and then click on “Add New Module” button. Then check the RS-Flashmatic is appearing on the list or not and let us know. If it is possible to provide us the super admin …

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rs spotter

FAQ – RS Spotter (Error – In order to view this object you need Flash Player 9+ support!)

Extension Name: RS-Spotter | From: Elvis Joubert Elvis Joubert: I’ve just downloaded your module RS-SPOTTER and trying to install it on my website ###— HIDDEN LINK —### however it is not displaying the ticker but rather the message “In order to view this object you need Flash Player 9+ support!” I would be grateful for any assistance to resolve the issue. Support Team: Thanks for your email. We reviewed your website. It seems our module is conflicting with any other extension. Our module uses the JS library called SWFOBJECT. Do you know there are any other extension using SWFOBJECT? If so …

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rs cool mp3 player

FAQ – RS Cool MP3 Player (Visualizer Not Displaying Correctly)

Extension Name: RS-CoolMP3Player | From: Chris Chapman Chris Chapman: I have just installed your MP3 player on a site I am developing in Joomla. When I play a track, the visualizer just flashes, which is quite irritating! Here is the link: ###— HIDDEN LINK —###. Any ideas? Also, is it possible to embed the player in an article, where I can have alternate tracks and text, throughout the article? Many thanks in advance, Chris Support Team: Thanks for your email. Please do the following: 1) Visualizer: Please find one option in the module parameter section called “Use Exact URL”. Please set …

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FAQ – RSMonials (Text & Picture is not aligned correctly)

Extension Name: RS-Monials | From: Agne Agne: I have been using your component and I love it. One this that bothers me: is it possible to make text wrap around the picture in testimonial? Now the text is below the picture and it takes a lot of space. And I don’t know why, but it is shown article title on the page. I removed all default settings in joomla, that it wouldn’t be show, but it is still there. Maybe I should change something in css fail to make it disappear? I would appreciate your help! Support Team: Thanks for your …

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