AI’s Impact on Employment and Productivity: A Nuanced Perspective
In recent weeks, headlines have proliferated regarding the implementation of artificial intelligence (AI) in white-collar occupations, particularly those roles commonly assumed by recent graduates and early-career professionals.
A report from the US Senate Committee on Health, Education, Labor, and Pensions, released earlier this month, forecasts that AI and automation may imminently jeopardize nearly 100 million jobs in the United States over the next decade.
Detractors express valid concerns, pointing to economists who contend that while the AI revolution might yield moderate enhancements in productivity, its repercussions on employment could be unequivocally adverse due to the automation of numerous responsibilities.
However, we present an alternative view. Our recent analyses suggest that the landscape is markedly more intricate, and the pessimism surrounding it may be overstated.
In discussing productivity growth, AI can effect change through two primary vectors: automating operational tasks and facilitating innovation in idea generation.
A study conducted by Erik Brynjolfsson and colleagues examined the ramifications of Generative AI (GenAI) on customer service representatives within a US software enterprise.
They discovered that productivity surged by nearly 14% among employees utilizing AI assistance in the initial month, stabilizing to approximately 25% greater output after three months.
Complementarily, another investigation revealed robust productivity increases across a heterogeneous array of knowledge workers, with those in lower productivity brackets experiencing the most substantial initial gains, thereby mitigating disparities within organizations.
Transitioning from micro to macro perspectives, our forthcoming 2024 paper delves into two methodologies for projecting AI’s impact on future potential growth, weighing historical technological revolutions against Daron Acemoglu’s task-oriented framework, interpreted through existing empirical data.
Our initial model draws parallels between the AI movement and prior technological breakthroughs, estimating that the AI revolution could elevate aggregate productivity growth by 0.8 to 1.3 percentage points annually over the ensuing decade.
Likewise, employing Acemoglu’s task-oriented structure—augmented by our insights from contemporary empirical research—we propose that AI could enhance aggregate productivity growth by a margin of 0.07 to 1.24 percentage points per year, yielding a median estimate of 0.68. Notably, Acemoglu himself anticipates merely a 0.07 percentage point increase.
Furthermore, our median projection should be considered a conservative baseline, as it does not encompass AI’s potential to innovate conceptually. Conversely, these estimations fail to consider potential hindrances to growth, particularly the dominance of established firms within critical segments of the AI value chain.
Regarding employment outcomes, our investigation into firm-level data from France, covering 2018 to 2020, indicates that AI adoption correlates positively with an increase in overall employment and sales at firms.
This finding aligns with recent studies regarding the labor demand effects of automation, positing that AI adoption catalyzes productivity enhancements, propelling firms to expand their operational reach.
The productivity surge appears to overshadow the displacement risk posed by AI, as it relates to occupational categories typically perceived as vulnerable to automation, including accounting, telemarketing, and secretarial roles.
While certain AI applications, such as digital security, foster job growth, others tend to exert minimal negative influence, though these effects are more indicative of different AI utilizations rather than innate job characteristics.
Ultimately, the predominant threat to workers lies in their potential displacement by employees from competing firms leveraging AI, rather than direct job loss to the technology itself.
Curtailing the pace of AI integration would likely be counterproductive for domestic employment, as many companies will contend internationally against those adopting AI strategies.
Our analysis indicates that, although AI holds promise for stimulating growth and employment, realizing this potential necessitates pertinent policy reforms. Competition policies must ensure that dominant firms do not hinder the entry of new innovators into the market.
Our observations suggest that AI adopters tend to be significantly larger and more efficient than their non-adopting counterparts, indicating that those already well-positioned stand to gain the most from the AI transition.

To prevent exacerbated market concentration and entrenched power, it is imperative to promote AI adoption among smaller enterprises, achievable through a blend of competition policy and industrial strategy aimed at enhancing access to data and technological resources.
Broadening access to quality education, supplemented by training initiatives and proactive labor market policies, will be essential in maximizing AI’s employment potential while mitigating adverse effects on workers.
A new technological revolution is upon us, with the livelihoods and economic futures of nations hinging on their ability and willingness to embrace and adapt to these changes.
Source link: Livemint.com.






