FAQ – RSFlashion (In order to view this object you need Flash Player 9+ support!)

Extension Name: RS-Flashion | From: xristina

Subject: I’m using this module on my Joomla localhost project, but it is showing the “In order to view this object you need Flash Player 9+ support!”

xristina: I saw the post with the same problem but you’ve told him to look at http://www.rswebsols.com/forum/rs-flashion/displaying-of-the-slideshow which is a page not found. I’m also sure I’ve put the correct image folder which is “images/stories/slideshow/”. Can i know how do i fixed this?
Thank you in advance!!

Support Team: Thanks for your email. This is a most common issue and it comes if you miss-configure the module. Can you please send us the screenshot of your module parameter section? This will help us to find out the solution quickly.

xristina: Thank you for your reply, I’m a newbie.. but I found your module extremely useful… Thank you in advance!!

###—4 ATTACHMENTS HIDDEN—###

xristina: I forgot to tell you that when I had the site locally in my pc the module worked perfectly. And the problem began when the site was online..in the internet. I hope that you understand what I want to say…:) Thanks once more!

Support Team: OK, In that case can you please provide us the URL of your website where the error is coming?

xristina: Yes of course, the url is ###—URL HIDDEN—### Thank you!

Support Team: Yes, your problem is in your folder permission. Just do the following:

  1. Login to your server’s root directory using FTP.
  2. Then go to “modules/mod_rsflashion/”.
  3. Here you can find one folder called “xml”. Chmod this folder to “755”.
  4. Then go to “modules/mod_rsflashion/xml/”.
  5. Here you can find one/some files like rsflashion_XXX.xml, here XXX can be any number. Just delete these kind of files.
  6. Then reload your website.

xristina: Thank you a lot for your help!! Is working!! Have a nice day!

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45 thoughts on “FAQ – RSFlashion (In order to view this object you need Flash Player 9+ support!)

  1. We are using RSmonials component(scroller) for joomla 1.5.x. the oldest (year 2012) testimonial displays first. How do we get the latest (current year) testimonials to display first? one testimonial displayed at a time on screen refresh.

  2. good morning:
    I have a problem with the module rsflashion, I install and initially get this error Warning: fileowner () [function.fileowner]: stat failed for … updated the page and removed, and the module works fine, but the next day and do not see the module, I get and install for q desistilarlo work, let me know what happens, I have joomla 1.5.23 and install the module named mod_rsflashion_14_J15, you I appreciate your help as soon as possible
    thanks

  3. Hi, thank you for your module.
    I used it for a year, but unfortunately it doesn’t work in the last period (it show the message “you need to install Flash Player 9+ etc etc….”. I’ve flash player 11.3 of course. It doesn’t work anymore, i tried on IE, Chrome and Firefox. I’ve tried all te procedures outlined above (permission of XML folder on 755 and 777, dele the xml file, refreshing cache) but no one seems work fine. Can you help me?
    the site is: http://www.franzalbanese.com

  4. Hi,
    I have installed the Module and getting the error:

    Warning: is_writable() [function.is-writable]: open_basedir restriction in effect. File(/tmp) is not within the allowed path(s): (/var/www/web1767/html/ : /var/www/web1767/phptmp/ : /var/www/web1767/files/ : /var/www/web1767/atd/ : /usr/share/php/) in /var/www/web1767/ html/Raptor/SAP/joomla/ libraries/joomla/ filesystem/path.php on line 235

    Warning: is_writable() [function.is-writable]: open_basedir restriction in effect. File(/tmp) is not within the allowed path(s): (/var/www/web1767/html/ : /var/www/web1767/phptmp/ : /var/www/web1767/files/ : /var/www/web1767/atd/ : /usr/share/php/) in /var/www/web1767/ html/Raptor/SAP/joomla/ libraries/joomla/ filesystem/path.php on line 236

    Warning: is_writable() [function.is-writable]: open_basedir restriction in effect. File(/tmp) is not within the allowed path(s): (/var/www/web1767/html/ : /var/www/web1767/phptmp/ : /var/www/web1767/files/ : /var/www/web1767/atd/ : /usr/share/php/) in /var/www/web1767/ html/Raptor/SAP/joomla/ libraries/joomla/ filesystem/path.php on line 235

    Warning: is_writable() [function.is-writable]: open_basedir restriction in effect. File(/tmp) is not within the allowed path(s): (/var/www/web1767/html/ : /var/www/web1767/phptmp/ : /var/www/web1767/files/ : /var/www/web1767/atd/ : /usr/share/php/) in /var/www/web1767/ html/Raptor/SAP/joomla/ libraries/joomla/ filesystem/path.php on line 236

    Can you help me?

  5. Where can i find which path to use? Do i need to upload my photos in media manager first? Can i find the correct path there?

    • Yes, you can use Media Manager. Using Media Manager just create one new folder and then upload slideshow images on that folder.

      Say you created one new folder “slideshow_images” under the “images” folder. Then your image folder path will be “images/slideshow_images/”.

      And say you uploaded one image called “slide1.jpg”. Then the image path will be “images/slideshow_images/slide1.jpg”.

  6. Getting following error with rsflashion, tried every thing mentioned on the existing post, updating flash etc. this was a working site for last 2 years, it happened suddenly after site went down due to account issues

    In order to view this object you need Flash Player 9+ support!

    http://www.balsharafgroup.com.sa/

  7. hey i need to fix this thing cause i have this messagge

    Warning: fileowner() [function.fileowner]: stat failed for /home/content/60/9008760/html/joomla/modules/mod_rsflashion/xml/rsflashion_46.xml in /home/content/60/9008760/html/joomla/libraries/joomla/filesystem/path.php on line 212
    In order to view this object you need Flash Player 9+ support!

    Powered by RS Web Solutions

    PLEASE!

    • Please try to do the following:

      1. Login to your server using FTP.
      2. Delete this file first: “/modules/mod_rsflashion/xml/rsflashion_46.xml”.
      3. Then change permission (chmod) this folder to 755 or 777: “/modules/mod_rsflashion/xml”.

      • hey I have a similar text and I can not fix it, I did what you suggested but did not work

        “”Warning: fileowner() [function.fileowner]: stat failed for /homepages /1 /d385051684 /htdocs /joomla /modules /mod_rsflashion /xml /rsflashion_21.xml in /homepages /1 /d385051684 /htdocs /joomla /libraries /joomla /filesystem /path.php on line 212″”

        in step 3 properties and change the permissions not working

        help me

        • Please do anyone of the following:

          1) If along with the “Warning” message the module is displaying images correctly, then just edit your server’s PHP configuration file (i.e. php.ini) and set “display_errors” to “Off”.

          2) If the “Warning” is coming and also the module is not working, then please contact our support team along with your website URL. You can contact from this page: http://www.rswebsols.com/support

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