FAQ – RSFlashion (In order to view this object you need Flash Player 9+ support!)

January 10, 2012

RS-Flashion

img-24791

Extension Name: RS-Flashion | From: xristina

Subject: I’m using this module on my Joomla localhost project, but it is showing the “In order to view this object you need Flash Player 9+ support!”

xristina: I saw the post with the same problem but you’ve told him to look at http://www.rswebsols.com/forum/rs-flashion/displaying-of-the-slideshow which is a page not found. I’m also sure I’ve put the correct image folder which is “images/stories/slideshow/”. Can i know how do i fixed this?
Thank you in advance!!

Support Team: Thanks for your email. This is a most common issue and it comes if you miss-configure the module. Can you please send us the screenshot of your module parameter section? This will help us to find out the solution quickly.

xristina: Thank you for your reply, I’m a newbie.. but I found your module extremely useful… Thank you in advance!!

###—4 ATTACHMENTS HIDDEN—###

xristina: I forgot to tell you that when I had the site locally in my pc the module worked perfectly. And the problem began when the site was online..in the internet. I hope that you understand what I want to say…:) Thanks once more!

Support Team: OK, In that case can you please provide us the URL of your website where the error is coming?

xristina: Yes of course, the url is ###—URL HIDDEN—### Thank you!

Support Team: Yes, your problem is in your folder permission. Just do the following:

  1. Login to your server’s root directory using FTP.
  2. Then go to “modules/mod_rsflashion/”.
  3. Here you can find one folder called “xml”. Chmod this folder to “755″.
  4. Then go to “modules/mod_rsflashion/xml/”.
  5. Here you can find one/some files like rsflashion_XXX.xml, here XXX can be any number. Just delete these kind of files.
  6. Then reload your website.

xristina: Thank you a lot for your help!! Is working!! Have a nice day!

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About Souvik

Web Developer and SEO Specialist with 7+ years of experience in open source web development. He is also the moderator of this blog (www.rswebsols.com)

View all posts by Souvik

12 Responses to “FAQ – RSFlashion (In order to view this object you need Flash Player 9+ support!)”

  1. Krasi Says:

    Hi there,

    Excellent extensions. Managed to run the MP3 player but can’t seem to set up properly the flashmatic one. The pictures just don’t appear on the website. Any help please? http://www.teamwork-uk.co.uk/joomla/

    Reply

  2. Sam Says:

    same problem here in my website.

    http://weddinglife.com.hk/ca_wedding

    can I know why is it?

    Reply

    • Souvik Says:

      It seems the problem is in your template. Your template is not loading the required JavaScript library in the “<head>…</head>” position. Please check <jdoc:include type=”head” /> is placed in between the <head> and </head> tag of your template’s main page.

      Reply

  3. Cloney Says:

    Hi Sovik, Thanks for your module.Really useful…Good job! :)

    Reply

  4. gustavo Says:

    i need help in this page fesesuc.com/joomla

    Reply

  5. gustavo Says:

    hey i need to fix this thing cause i have this messagge

    Warning: fileowner() [function.fileowner]: stat failed for /home/content/60/9008760/html/joomla/modules/mod_rsflashion/xml/rsflashion_46.xml in /home/content/60/9008760/html/joomla/libraries/joomla/filesystem/path.php on line 212
    In order to view this object you need Flash Player 9+ support!

    Powered by RS Web Solutions

    PLEASE!

    Reply

    • Souvik Says:

      Please try to do the following:

      1. Login to your server using FTP.
      2. Delete this file first: “/modules/mod_rsflashion/xml/rsflashion_46.xml”.
      3. Then change permission (chmod) this folder to 755 or 777: “/modules/mod_rsflashion/xml”.

      Reply

  6. Joe Says:

    Could I change the color of the white arrows and white circles in the bottom left corner?

    Reply

  7. Heather Says:

    Hey! Thanks for your advices they where really helpful!

    Reply

  8. Alexander Says:

    Hello! First of all, thx for Your module, it’s really useful, but I have a problem. Mod perfectly working in any browser except IE. T__T
    my site is http://шустрая-утка.рф

    Reply

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