FAQ – RS Cool MP3 Player (Play button does not display)

June 6, 2012

RS-CoolMp3Player

 
rs cool mp3 player

Extension Name: RS-CoolMP3Player | From: Stephanie Rosendahl

Subject: Mp3 player

Stephanie Rosendahl: I installed your Mp3 player to test it out and nothing shows up. ###— HIDDEN URL —### . The module is on the right and titled “CEO Interview”. Do you know why the play button does not display?

Support Team: We just review the “about” page your website. But unfortunately it seems the RSCoolMP3Player module is not enabled and configured properly. If it is possible to provide us the super admin login details of your website then we can help you to configure the module properly. If it is not possible then please take some screen-shot of the module parameter section and send us. This will also help us to find out the location of the problem.

Stephanie Rosendahl: The module is enabled on our “about us” page on the far right under “CEO Interview”. I have attached a couple of screenshots. Which section of the configuration did you want me to send to you for review? Thank you for your help. ###— HIDDEN SCREENSHOTS —###

Support Team: Thanks for the screen-shots. Can you please also send us the screen-shot of the “Advanced Option” section?

Stephanie Rosendahl: Thank you for your help. I have attached a screenshot of the “advanced option” section. ###— HIDDEN SCREENSHOTS —###

Support Team: Thanks for all screen-shots. Please do the following and let us know it is working or not:
1. “Advanced Option” : Set “Insert SWFObject File” to “Yes”. (Currently it is “No”).
2. “MP3 Son” : Here under “Name of Artist(s)” please replace the comma under {} using any other symbol. Currently it is {Stephanie Roendahl, GreenHostIT CEO interview}. Please make it similar like this: {Stephanie Roendahl – GreenHostIT CEO interview} .
After changing the above 2 please let us know.

Stephanie Rosendahl: Thank you for your help. It is working now.

 
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About Souvik Banerjee

Web Developer and SEO Specialist with 10+ years of experience in open source web development. He is also the moderator of this blog (www.rswebsols.com)

View all posts by Souvik Banerjee

70 Responses to “FAQ – RS Cool MP3 Player (Play button does not display)”

  1. Jeffrey D. Says:

    I figured it out. Thanks for a great product.

    Reply

  2. sarath Says:

    Hi
    I have installed Rs Cool Mp3 Player.

    Everything is working fine excepts the wave.(not displaying)

    If I click on play button only the song is playing but the wave is not displaying .

    Can you help me in this.

    Thank you.

    Reply

  3. pavani Says:

    I had installed rs cool mp3 player now i want to give image instead of letters is it possible

    Reply

  4. user123 Says:

    i have used RS Cool Mp3 Player and i want to send the audio as email attachment can you give some idea ho can you manage that

    Reply

    • Souvik Says:

      This is a mp3 player module. Using it you can not able to send email. For this you can use some other plugin that can email users along with attachment.

      Reply

  5. Tanya Says:

    I installed the MP3 player and I do see the button however there is an error message saying “the sound can not be loaded”. I have tried different mp3 sites but nothing seems to work. How can I fix this problem?

    http://mtzionbaptistchurch-snyder.org

    Reply

  6. Dr. H Says:

    Hi,

    There is a button or an option for “Download” the mp3 that’s currently being played??

    Reply

  7. Rubia Says:

    Hello dear Souvik,

    I have a problem that the module is not showing at all in Safari. Is there a way to fix this?

    Thank you very much in advance!

    Reply

  8. Gabriel Says:

    hello souvik

    its possible to continue stay playing when changing joomla pages? so when i jump to oter page, player stop or begin from start.

    Reply

    • Souvik Says:

      Unfortunately our RS-CoolMP3Player can not able to continue playing in time of changing pages. For this you need to use any background music player plugin for Joomla. Please try to find out some plugin that can play in background.

      Reply

  9. Michaela Says:

    Hi!

    I have just installed the Cool mp3 player on the above mentioned Websites. When I publish the module the following error occurs:

    Warning: is_writable() [function.is-writable]: open_basedir restriction in effect. File(/tmp) is not within the allowed path(s): (/var/www/web9/html/:/var/www/web9/phptmp/:/var/www/web9/files/:/var/www/web9/atd/:/usr/share/php/) in /var/www/web9/html/websites/friedrichs/libraries/joomla/filesystem/path.php on line 235

    I have established an index within my joomla root and put the mp3 fiels there. Is this not possible? Does it have to be an external URL where the mp3 files are sitting?

    Thank you.

    Reply

    • Souvik Says:

      The Warning is showing because the “Temp Folder Path” is not correctly set in “Global Configuration” section. Please set it correctly.

      As per mp3 songs, you have to host your file in your website (no external). Say you uploaded your song.mp3 file to “/JoomlaRoot/images/mp3/” folder. Then the Song URL will be something like this: http://www.yourwebsite.com/images/mp3/song.mp3

      Reply

  10. John Says:

    Have installed rs cool mp3 player,,,installed no problem, configured OK also,
    however when I click on play I get no sound, initially I got error messages file could not load, worked on the location of the file, don’t get error “could not load” but no sound…
    Any help is appreciated…http://maraquin.org/index.php/en/60s/class-of-1962/62-alumni
    John

    Reply

    • Souvik Says:

      URL of MP3 songs are not correctly set in your website. Please try the following:

      1. Upload the song files to “JoomlaRoot/images/2012_reunion_62/gleeclub/” folder (Or similar folder as per your wish, but make sure to upload songs under Joomla installation).

      2. Then use song URL some like this: http://maraquin.org/index.php/en/images/2012_reunion_62/gleeclub/track01.MP3

      That’s all.

      Reply

  11. samith Says:

    how to repeat the music?

    Reply

  12. Dale Says:

    RS Cool MP3 Player – very nice Extension – thank you.The player works fine perfect in Firefox and Chrome but not IE9. In IE9, the controls do not show up at all. Any suggestions on how to fix it? http://www.marniesmelodies.com/

    Reply

  13. Mike Says:

    To the DEVELOPER..

    Sorry to say, but here is much CRAP exaplanation than a simple download link..
    why cant you guys who are so professionals not just put a DOWNLOAD BUTTON which is visible,,, but all your crap talking is all over this page.. to the developerthank you

    Reply

    • Souvik Says:

      Here is the direct download link for you: http://www.rswebsols.com/downloads/rs-coolmp3player

      We always try to provide information that help our extension users. This page is one of the FAQ page. This FAQ helps you to solve a certain issue related to RSCoolMP3Player. If you check the main menu of our website you can see the “Download” link is available at the top of “Our Joomla Extensions”. You can get all download links from there.

      Reply

  14. gaefort Says:

    I would to put my website online, but RS Cool Mp3 Player don’t work on IE8??? Can I do something to fix it?

    Reply

  15. Mustafa Says:

    Hi, How can I use Turkish letters. For example öüçşİ …
    Thank You

    Reply

    • Souvik Says:

      Support for all special characters is still not implemented. We are very sorry for the inconvenience but may be all Turkish letters will not work properly.

      Reply

  16. Mustafa Says:

    Great extensions. But we can create playlist only with one skil mp3 player.
    Thank you.

    Reply

  17. lpvmc Says:

    Hi Souvik,

    It all worked fine until I changed a setting: link module to a selected page instead of ‘all pages’. Sound cannot be loaded now.

    Checked the setting in moduel manager and menu manager, all looks okay.

    Any suggestions?

    KR, Leo

    Reply

  18. lpvmc Says:

    Hi,

    In mp3 songs configuration I have used the location on my computer for the song to be played: {C:\Users\mp3\nosros.mp3}, because that’s where it is located.
    Unfortunately this doesn’t work.

    Any suggestions?

    KR, Leo

    Reply

    • Souvik Says:

      Say your mp3 files are located at:

      /Joomla-Installation-Root/images/mp3/

      And say one mp3 file name is “song1.mp3″.

      then you need to set the path like this:

      {http://www.yourwebsite.com/images/mp3/song1.mp3}

      Reply

      • lpvmc Says:

        Thanks Suvik.

        In my situation it only worked when I used the path: {images/audio/..mp3}

        Great player, by the way and appreciate your help.

        KR, Leo

        Reply

  19. edwin Says:

    Can you give me an idea why your player does not show up in Firefox(using latest version) it works perfect in IE and Chrome.

    Reply

  20. jb Says:

    Hello,
    your module is great and simple, but i still have 2 problems when i’m using it :

    1 – the wave does not appears
    2 – the colors of the volume controls are wrong..

    Thanks by advance for your help.

    Reply

    • Souvik Says:

      Please try to set “Use Exact URL” to “Yes” and then set the “Exact URL” as your website url. This may solve your issue.

      Reply

  21. dana Says:

    Hello, could you give me reply why is button Autoreply not working and also how can i hide name of artist on home page of my web site. Thank you

    Reply

    • Souvik Says:

      There are any of the following problem:

      1. Either you not set “Autoplay” to “Yes” in module parameter.
      OR
      2. You have more than one mp3 files configured.
      OR
      3. For the “Artist Name”, “Song Name” and “Song URL” you placed one comma at the end like this ” {XYZ}, “. Just remove the comma at the end.

      Reply

  22. Andy Says:

    Hi!
    thanks for your great extension!
    since on the JED its marked as a GPLv2 or later-released ext. i was willing to modify its view so to fit on the top-right corner of the site radioskyinternational.it.
    Can you give some hints on how to do that if possible?
    I have some css,html,php and web-dev knowledges…

    thanks

    Reply

    • Souvik Says:

      As this is a flash based mp3 player, it is better to control the options only from the module parameter. You can not able to edit it manually too much.

      Reply

  23. Dave Says:

    I am testing your module on localhost. Will mp3 songs play on localhost or do you have to be online.

    I have used the following address for my mp3 song on localhost:
    {C:wampwwwmp3test2mp3StarryLights.mp3}

    Reply

  24. Dave Says:

    I have downloaded and installed your RS Cool MP3 player but am having a problem. When I access the site and click on the menu button for a song, I go to the page where I have the “{http://www.aeroplanemusic.org/media/song.mp3}” link and what I see on that page is simply the above link. I have since commented the above link out and what I have now is:

    Starry Lights by Corei Taylor

    Any help you can give me would be greatly appreciated!

    Reply

    • Souvik Says:

      I am not sure how you are using RSCoolMP3Player. Make sure the following points:

      1. This is a Joomla module. So you can display it any module position.
      2. As this is not a component, this will not possible to link this from Menu item directly.
      3. If you wish to display it under any article, then you need to use Joomla default plugin called “Content – Load Module”.

      Reply

    • Dave Says:

      I am testing your module on localhost. Will mp3 songs play on localhost or you have to be online.

      I have used the following address for my mp3 song on localhost:
      {C:wampwwwmp3test2mp3StarryLights.mp3}

      Reply

  25. Lida Says:

    Hello,

    I want to use the RS Cool mp3 player in a website I am making for someone, and it is working fine, and I love all the things you can customize yourself. But there is one thing I miss or cannot find:
    I made the height 20, and therefore wanted to put the songtitle and the name of the performer on one line.
    Have a look at http://www.studiolidachaulet.nl/RicardoSibelo/ , bottom right.
    Whenever I remove either the title or the performer, it adds it automatically. I just cannot get rid of it.

    I hope you can help me. Thanks in advance.

    Regards,
    Lida

    Reply

  26. Phil Says:

    Hi, I’m having a few issues with RS Cool MP3 Player. I’m trying to add music samples (mp3′s) for a musician on my site.

    Issue #1: the player does not appear in Firefox or Google Chrome; the browsers create space for the players (I have a table with four columns, with four players in each column, for a total of 16 tracks). The players all display correctly in Internet Explorer.

    Issue #2: while the players all display correctly in IE, some of the tracks do not actually PLAY! I’ve tried renaming the ones that don’t work, I’ve tried re-encoding them (which helped one of them). Not sure where to go from here!

    The page in question is: http://pbonomo.ca/dgentertainmentservices/entertainment/musicians/art-rogalski

    Help!

    Reply

  27. Rosse Says:

    (I use a translator) Hey, tell me how to do that would be the names of artists and songs you can write Cyrillic?

    Reply

  28. Shahla Bahardoost Says:

    ich habe gerade eine Software RS Cool Mp3 Player von eure Seite gekauft und auf meine Seite hochgeladen aber der sound kommt auf eine Schwarze und es ist keine konrol und menu zu sehen!!! was muss ich machen? http://alborznews.eu

    Reply

    • Souvik Says:

      Hi, we will surely help you. But as we do not understand your language, can you please explain it in English? Also please provide the exact URL where we can review the problem.

      Reply

  29. teerawat Says:

    Thank you

    Reply

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